Field Sales Executive Surabaya (Talent Pool)
Job Summary
Job Description
Ninja Van is seeking a Field Sales Executive in Surabaya to drive business growth in the social commerce market. Responsibilities include prospecting and managing clients, closing sales, and providing excellent customer service. Ideal candidates possess 1-2 years of sales experience, particularly in the logistics industry. Strong communication, negotiation, and client management skills are essential.
Must have:
- Sales Experience
- Logistic Industry
- Communication Skills
- Client Management
Good to have:
- Business Negotiation
- Customer Acquisition
- Logistic Solution Sales
- Service Orientation
4 skills required
Job Details
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
The Field Sales Executive role will be to develop, drive and grow Ninja Xpress presence in Indonesia by growing our social commerce market through a process-driven, coordinated sales effort with the local Sales team as well as managing our current clients to ensure best in class customer experience.
Responsibilities
- Prospecting & Growing clients in the social commerce market
- Continuous cold calling of prospective clients (UMKM/Social Commerce Sellers)
- Arrange sales meetings with prospective clients
- Track prospects - identify decision-makers, specific qualifications, the best solution that company can offer - to specific client’s need
- Identifies service improvements or new services by remaining current on industry trends, market activities, and competitors
- Managing key clients accounts
- Closing sales and maintaining relationships with clients by providing support, information, and guidance
- Researching and recommending new opportunities; recommending profit and service improvements
- Managing and monitoring of day-to-day relationships and communications
- Closely work with management and other departments to assist in market assessment efforts and provide on-the-ground insights
- Prepares reports by collecting, analyzing, and summarizing information
- Contributes to team effort by accomplishing related results as needed
Requirements
- Minimum 1 - 2 years experience in Sales Executive/Business Development/Acquisition Executive, preferably experience logistic/last mile industry
- Critical and fast thinking related to understanding a prospect's interest level in a Small Medium Enterprise environment
- Excellent communication and interpersonal skills
- Self-starter, goal-oriented, high energy, positive attitude
- Able to handle rejection and pressure
- Skilled in Communication, Business Negotiation, Customer Acquisition Management, Customer Management, Logistic Solution Sales, Ms. Office, and Service Orientation
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