Field Service Technician – Keep the Game Running!

Everi

Job Summary

Join IGT/Everi as a Field Service Technician in the Eastern WA region, supporting Montana and Idaho. You will be a hands-on, tech-savvy problem solver, servicing ATMs, kiosks, and slot machines at various casino properties. Your responsibilities will include installation, upgrades, maintenance, and troubleshooting to ensure smooth operation and a thrilling casino experience.

Must Have

  • Deliver top-tier customer service while supporting Everi’s products on-site at casinos
  • Install, upgrade, and repair gaming and financial equipment
  • Run diagnostics and resolve issues in the field
  • Keep devices operating smoothly with proactive check-ins and maintenance
  • Work both independently and as part of a supportive field team
  • High School Diploma or GED
  • Ability to obtain and maintain a Gaming License
  • Availability for on-call shifts, including possible OT, weekends, evenings, and holidays
  • A self-starter mindset—comfortable working solo after training, but collaborative when needed
  • Basic Excel skills for paperwork and reports
  • Ability to lift up to 75lbs

Good to Have

  • Experience with hardware, networks, or troubleshooting technical equipment
  • A passion for learning new systems and tech on the go

Perks & Benefits

  • $100/mo phone stipend
  • Great benefits
  • Access to professional development opportunities and career growth
  • Competitive compensation and comprehensive benefits package
  • A culture that values collaboration, creativity, and respect

Job Description

What Will You Be Doing?

  • Deliver top-tier customer service while supporting Everi’s products on-site at casinos
  • Install, upgrade, and repair gaming and financial equipment
  • Run diagnostics and resolve issues in the field
  • Keep devices operating smoothly with proactive check-ins and maintenance
  • Work both independently and as part of a supportive field team

Skills & Qualifications for the Job:

✅ What You’ll Need

  • High School Diploma or GED
  • Ability to obtain and maintain a Gaming License (Everi helps with the application)
  • Availability for on-call shifts, including possible OT, weekends, evenings, and holidays
  • A self-starter mindset—comfortable working solo after training, but collaborative when needed
  • Basic Excel skills for paperwork and reports
  • Ability to lift up to 75lbs

🌟 Bonus Points If You Have:

  • Experience with hardware, networks, or troubleshooting technical equipment
  • A passion for learning new systems and tech on the go

Why Us?

  • Be part of a global leader in gaming and technology innovation.
  • Work alongside a diverse team of professionals passionate about creating meaningful solutions.
  • Access to professional development opportunities and career growth.
  • Competitive compensation and comprehensive benefits package.
  • A culture that values collaboration, creativity, and respect.

At IGT, we believe compensation should reflect you —your unique background, skills, experience, and even where you work. That’s why the compensation rate for this role is $32/per hour, with room to go higher or lower depending on the full picture. We also follow all local pay laws and collective bargaining agreements.

#LI-TP1

3 Skills Required For This Role

Excel Problem Solving Game Texts

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