Founding Engagement Manager

Trove is developing an AI associate for financial firms, aiming to deliver associate-level AGI. The company has raised nearly $10M and shows strong initial traction. This role offers extreme ownership, founder-track learning, and high upside. The Founding Engagement Manager will manage post-sale relationships, identify high-impact use cases, and build foundational playbooks for customer operations.

Must Have

• Manage entire post-sale relationships, working hands-on with users and senior stakeholders
• Identify and scale high-impact use cases; package feedback for product and engineering
• Build the playbooks, metrics, tooling, and strategy that set the foundation for the scaling our customer operations
• 3-6 yrs at a top-tier consultancy or investment bank
• Executive-level communicator who loves solving client problems
• Analytical, product-minded, and comfortable in 0 → 1 environments
• Based in San Francisco and eager to be in the office four days a week

Good to Have

• startup or PE experience a plus

Perks & Benefits

• Extreme ownership
• Founder-track learning
• Significant equity
• strong cash compensation

About Trove

• Trove is developing an AI associate for financial firms - think enterprise search & agents for private equity, hedge funds, and banks
• Our mission is to deliver associate‑level AGI
• We’ve raised nearly $10M from Menlo and Khosla Ventures
• We have strong initial traction - large enterprise contracts and user engagement on par with best-in-class B2B AI applications

Why this role?

• Extreme ownership. Own onboarding, adoption, success, expansion, and strategy for every customer—if it happens post-sign, it’s on you
• Founder-track learning. Work shoulder-to-shoulder with the early team and master the playbook you’ll use for your own startup one day
• High upside: Significant equity and strong cash compensation

What you’ll do

• Manage entire post-sale relationships, working hands-on with users and senior stakeholders
• Identify and scale high-impact use cases; package feedback for product and engineering
• Build the playbooks, metrics, tooling, and strategy that set the foundation for the scaling our customer operations

Who you are

• 3-6 yrs at a top-tier consultancy or investment bank; startup or PE experience a plus
• Executive-level communicator who loves solving client problems
• Analytical, product-minded, and comfortable in 0 → 1 environments
• Based in San Francisco and eager to be in the office four days a week