Game Operation Coordinator

The Game Operation Coordinator will be responsible for global/Japanese game community strategy and execution across platforms like YouTube, Twitter, Discord, and TikTok. This includes user management, developing long-term user ecosystem plans, defining official account positioning, managing content publishing, and planning overall columns. The role involves creating long-term official development documentaries and in-depth producer interviews, co-creating PUGC content, fostering a positive official account atmosphere, and driving fan growth strategies based on product features and overseas player insights. Additionally, the coordinator will establish a data evaluation system to identify popular content and build a high-quality account content ecosystem. Candidates should have at least 1 year of experience in Japanese community operation, be proficient in Chinese and Japanese, understand Japanese user media habits, possess excellent content strategy and copywriting skills, and be familiar with FPS games.

Must Have

• At least 1 year of experience in Japanese community operation accounts
• Proficiency in Chinese and Japanese as main working languages
• Good communication skills
• Understanding of Japanese user media habits and community content preferences
• Deep user of Japanese content communities
• Excellent content strategy and copywriting/direction skills
• Familiarity with gameplay and creativity on various platforms
• Possess mature content production mechanisms and hit content methodology
• Good data awareness
• Familiarity with FPS games

Good to Have

• Experience in FPS game operation
• Native Japanese speaker preferred
• Long-term FPS PC and mobile game experience
• Experience living and working in Japan

Perks & Benefits

• Salary increase/bonus
• Fixed overtime pay (35 hours/month for general employees, 10 hours/month for managers)
• Flex-time system
• Complete two-day weekend (Saturdays, Sundays, public holidays)
• Paid leave (prorated in the first year, up to 22 days)
• New Year's holiday (Dec 30 - Jan 3)
• Paid sick leave (12 days/year, separate from paid leave)
• Health insurance
• Employment insurance
• Workers' accident compensation insurance
• Employee pension insurance
• Group term life insurance (GTL)
• Comprehensive business accident insurance (GPA)
• Group long-term disability income compensation insurance (GLTD)
• Overseas travel insurance
• Commuting allowance (up to 50,000 JPY/month)
• Communication allowance (up to 10,000 JPY/month)
• Self-development allowance (up to 20,000 JPY/month)
• Meal subsidy (1,800 JPY/day for working on weekdays)
• Regular health check-up allowance (up to 75,000 JPY/year)
• Free drink corner
• Gift cards (20,000 JPY/time, twice a year for Obon and New Year)
• Employee Assistance Program (EAP)
• Condolence and congratulatory payments
• Long service award/leave

What the Role Entails

1. Responsible for global/Japanese game community strategy and execution, including YouTube/Twitter/Discord/TikTok, etc.

2. Manage users on different platforms and develop long-term user ecosystem plans.

3. Define the positioning of official accounts, control user communication style, be responsible for all content publishing, and promote overall column planning.

4. Combine game goals at different stages to conduct long-term official development documentaries and in-depth producer interviews; at the same time, co-create PUGC content; create a good official account atmosphere and user topic discussions.

5. Based on product features and insights into overseas players, formulate a fan growth strategy for official accounts and promote the implementation of the plan.

6. Establish a data evaluation system for official accounts, discover insights into popular content, and build a high-quality account content ecosystem.

Who We Look For

1. Bachelor's degree or above, at least 1 year of work experience related to Japanese community operation accounts; FPS game operation experience is a plus. Chinese and Japanese are the main working languages, native speakers are preferred, and good communication skills are required.

2. Understand Japanese users' media habits and community content preferences, and be a deep user of Japanese content communities.

3. Excellent content strategy and copywriting/direction skills, familiar with the gameplay and creativity of various platforms, and have a long-term passion for content.

4. Possess mature content production mechanisms and hit content methodology, have good data awareness, and continuously optimize existing content production mechanisms.

5. Familiar with FPS games, long-term FPS PC and mobile game experience is a plus.

6. Experience living and working in Japan is a plus.