Guest Manager / Employee Visitor Management & Reception (m/f/d)

Our reception team is the first point of contact for guests, partners, and new colleagues. We create an open, professional atmosphere where everyone feels welcome. Together, we ensure that every visit runs smoothly and leaves a positive impression.

We believe in the future of journalism as a business model and invest in forward-looking technologies. Our five essentials are the values that connect us and our compass in our commitment to freedom.

What you will move with us:

• You are responsible for our reception and the care of our national and international guests
• You ensure a smooth process during check-in and check-out
• You recognize various concerns and help connect people as a first point of contact
• You are the first point of contact for our new colleagues and assist with onboarding
• You answer phone calls and process guest registrations
• You take responsibility for the order and cleanliness of our reception and media counters
• You support the execution of employee events

What you bring:

• Ideally, you already have several years of experience at a hotel reception or in a comparable position
• You impress with a professional and very friendly demeanor
• You speak fluent German and have good English skills, so small talk is not a challenge for you
• You are extremely service-oriented and enjoy presenting our company as the first point of contact for our visitors
• You are organized, flexible, and have an independent way of working as well as high reliability
• Proficient use of Microsoft Office tools is not a problem for you after appropriate training

What we offer:

• Regulated working hours based on a 5-day week (8:00 AM to 6:00 PM in alternating shifts from Mon-Fri)
• Work clothes provided by the employer
• Diverse health offers and support for all life situations: From sports courses (Wellhub), yoga and meditation to preventive examinations and professional coaching with renowned partners (PME Familienservice)
• Exceptional campus in the heart of Berlin with modern office spaces and collaboration opportunities, as well as flexible working hours and work-life balance
• Our free food offer: in addition to a breakfast snack, a free lunch in our neighborhood restaurant
• A variety of seminar and workshop offers, language courses, conferences and lectures by experts from the company, as well as networking events within the Axel Springer Group
• We offer you an initially one-year fixed-term part-time position (20 hours/week) from the earliest possible date

In the heart of Berlin, Axel Springer Security GmbH provides a variety of exclusive security services for the media group Axel Springer SE. Professionalism in security matters and at the same time a high feel-good factor are our daily motivation.

Questions and answers about the application process

The most frequent questions and answers can be found in our FAQs: career.axelspringer.com/de/faq

To facilitate readability, we limit ourselves to male designations in the text. Nevertheless, diversity is an essential part of our corporate culture! We welcome all applications regardless of gender, nationality, ethnic and social origin, religion, worldview, disability, age, and sexual orientation and identity.

Information on the severely disabled representation at Axel Springer can be found here: career.axelspringer.com/de/ksbv

Contact person for this position (reference number REF2555U) is: Julia Lange #LI-JL1

Where will I work?