Plain is redefining customer support for the next generation of B2B companies. We’re building the fastest, most powerful platform to help companies move beyond reactive support and build true customer relationships.
Some of the world’s most forward-thinking companies, like Cursor, Ashby, and Sanity, trust Plain to unify all customer interactions, enable faster team collaboration, and supercharge their workflows with AI.
We’re a small, tight-knit crew with offices in SF and London. This role is hybrid with 3 days a week in our SF office. Because we work closely with our teammates in Europe, we start early (around 7am, with plenty of coffee!), but you’ll find quiet afternoons for heads-down work.
We’re building the next generation of customer support, and we’re looking for our first recruiter in SF, initially focused on building our GTM team here. This is a big role for us - you’ll shape how we bring Sales, Marketing, and CS talent into the team, help grow our presence in SF, and set the tone for how we scale from here.
What makes it special? You won’t just be hiring, you’ll be shaping the way we hire - creating an experience and approach that reflects who we are and the kind of company we want to build. Every hire you make will leave a mark on our culture and have a direct impact on our growth.
You’ll also work closely with Lucas, our Talent Partner in Europe. He’s focused on product and engineering, while you’ll own GTM. Together you’ll share ideas, compare notes, and make sure our approach to hiring feels consistent across the whole company.
We want to build a GTM team that people look back on as a formative chapter in their careers - a place where they learned fast, worked with great people, and did their best work. You’ll help us make that happen by finding, attracting, and hiring exceptional people who bring hunger, humility, and integrity to everything they do.
The salary range shown is intentionally broad to reflect the range of skills and levels that we are open to for this role. Your placement within in the salary range will be decided upon completion of the interview process, taking into account factors like your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process.
Note: We are an equal-opportunity employer. At this time, we can only support hiring within the US for this role.
Competitive, globalized salaries for everyone, regardless of where you live
Generous option grant on
employee-friendly terms
Remote first in Europe, or in-office in San francisco
Quarterly offsites with the whole company in interesting and fun places
$1000 per year to spend on
your WFH setup
Desks at coworking spaces
whenever you need
Flexible, parent-friendly culture
Enhanced parental leave
35 days, including public holidays,
to take as you wish
At the end of the year, the founders cook the whole team dinner. You might feel that’s a threat rather than a benefit, but we were told in a non-anonymous survey that our food is one of a kind.