Head of End User Technologies (all genders)

tonies is a global leader in interactive audio platforms for children, known for its intuitive Toniebox system. With over 10 million Tonieboxes sold worldwide, tonies is dedicated to creating innovative and meaningful experiences for children. As the Head of End User Technologies, you will be a key leader responsible for the stability, performance, and strategic evolution of the IT office infrastructure and operations, ensuring all IT end-user services align with business objectives and support the organization's needs.

Must Have

• Lead, develop, and establish a global IT department
• Implement an efficient IT-Service Operations and Management model
• Extend and manage tonies' IT end user offerings (office applications, infrastructure, device management)
• Ensure reliable and secure IT environment for offices and remote workers
• Continuously optimize corporate IT landscape and services
• Manage internal stakeholders and external partners
• Oversee day-to-day management of IT end user services and infrastructure
• Manage IT end user operations budget and negotiate vendor contracts
• At least 10 years of progressive experience in IT management
• Proven ability to lead and develop a globally distributed team
• In-depth experience with standard office applications & infrastructure
• Strong understanding of managing a distributed environment
• Proven records depicting transformation paths of IT services, teams, and environments
• Ability to adapt to organizational needs and translate them into actionable IT tasks
• Excellent communication and stakeholder management skills
• Currently located in Germany (Düsseldorf or Berlin)
• Willingness to travel to Düsseldorf office regularly

Perks & Benefits

• Global teamwork
• Inclusive and comfortable work environment
• Mobility options (Deutschlandticket, parking subsidy, leasing bicycle, remote work subsidy)
• Subsidies for company pension plans, occupational pension schemes, and occupational disability insurance
• 30 days of paid annual leave
• Three additional days off (Rosenmontag, Christmas Eve, New Year's Eve)
• Up to 10 "toniecation days" (unpaid leave) after one year of employment
• Internal and external training opportunities
• Individual learning budget
• Language learning app (Babbel)
• Meditation app access (Calm)
• Attractive discounts on tonies products

##### About tonies:

tonies is the globally leading interactive audio platform for children with more than 10 million Tonieboxes and 125 million Tonies sold. The intuitive and award-winning audio system has changed the way young children play and learn independently with its child-safe, wireless, and screen-free approach. Tonieboxes have been activated in over 100 countries, the content portfolio includes around 1,400 Tonies in several languages. Since its inception, tonies has achieved significant milestones, including listing on the Frankfurt Stock Exchange in November 2021 as well as a globally present team of over 550 dedicated professionals operating from various countries.

Joining our tonies team means being part of an inspiring mission to create innovative and meaningful experiences for children around the world. Together, we’re shaping the future of play, learning, and imagination.

##### You as part of tonies:

As the Head of End User Technologies you will be the key leader responsible for the stability, performance, and strategic evolution of our IT office infrastructure and operations. You will serve as the central point of coordination for all IT end user services, ensuring they align with business objectives and support our current organizational needs.

##### Your tasks and responsibilities will include:

• Global IT Leadership: Lead, develop, and further establish a global IT department, implementing a best-fit and efficient IT-Service Operations and Management model.

• Service & Infrastructure Management: Extend and manage tonies' IT end user offerings around office applications & infrastructure and device management. Ensure all tonies offices and remote workers have a reliable and secure environment.

• Strategic Optimization: Continuously optimize Tonies' corporate IT landscape and services by consolidating redundant services, leveraging synergies, and improving integration and automation.

• Stakeholder & Partner Management: Manage internal stakeholders and external partners to ensure all IT initiatives are aligned with business needs and deliver maximum value.

• Operational Excellence: Oversee the day-to-day management of all IT end user services and infrastructure, ensuring high-quality, reliable, and efficient service delivery.

• Budget Management: Manage the IT end user operations budget, negotiate contracts with vendors, and ensure maximum value from our technology investments.

##### What we are looking for:

• Experience & Leadership: At least 10 years of progressive experience in IT management. You should be comfortable with an early to mid-stage maturity level IT organization, with a proven ability to lead and develop a globally distributed team.

• Technical Acumen: In-depth experience with standard office applications & infrastructure, and a strong understanding of how to professionally manage a distributed environment.

• Strategic & Adaptive Mindset: Proven records depicting transformation paths of IT services, teams, and environments. You must be comfortable with early-stage ambiguity and be able to scale structure over time.

• Organizational Savvy: The ability to adapt to organizational needs and translate them into relevant and actionable IT tasks, considering our size and culture. You are organized, proactive, and resourceful.

• Communication: Excellent communication and stakeholder management skills. You will need to effectively articulate complex technical concepts to non-technical audiences and build strong relationships across the company.

• Location: Candidates must be currently located in Germany (Düsseldorf or Berlin) and willing to travel to our Düsseldorf office on a regular basis.

##### Why tonies?

• Global Teamwork: We collaborate across departmental and country borders on our vision to bring the Toniebox into every child's room in the world.
• Come as you are: This applies not only to the dress code but also to everything else. Because only where you truly feel comfortable can you give your best.
• Mobility: Choose the option that suits you best - a Deutschlandticket (public transport ticket) for unlimited mobility, a monthly contribution for an office parking space, a leasing bicycle, or a remote work subsidy.
• Enhanced Security: Benefit from subsidies for company pension plans, occupational pension schemes, and occupational disability insurance.
• Rest & Time Off: Enjoy 30 days of paid annual leave as well as three additional days off such as Rosenmontag, Christmas Eve, and New Year's Eve. After one year of employment, you can also use up to 10 "toniecation days" (unpaid leave days).
• Continuous Learning: Benefit from our internal and external training opportunities as well as an individual learning budget to continuously expand your knowledge.
• Language Learning & Relaxation: Improve your communication skills with the language learning app Babbel and find relaxation through our access to the meditation app Calm.
• Discounts: Benefit from attractive discounts on our entire range of tonies products.

##### Good to know:

Please note: all application materials and written responses must be submitted in English, as our Hiring Team operates globally.

As part of our principles, we are committed to supporting inclusion and diversity at tonies. We actively celebrate our colleagues’ different abilities, ethnicities, faith and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

We look forward to hearing from you!