Head of Sales Expansion - Mexico

Reporting to the COO Mexico and New Business leader, the Head of Sales Expansion will drive customer centricity, revenue outcomes, and operational excellence in the Mexico market by building a dedicated Expansion Sales team. This role focuses on leading the New Ventures commercial strategy for Doctoralia Mexico, with a strong emphasis on revenue growth from new and existing customers. Responsibilities include identifying cross-selling/upselling opportunities, optimizing product bundles, improving pricing, and expanding the portfolio using data-driven commercial plays to increase customer penetration and maximize wallet share. The role also involves accountability for revenue and budget performance of Noa.ai and DP Phone products.

Must Have

• Analyzing and recommending the optimal GTM and sales structure.
• Driving and optimizing the performance of your sales expansion team.
• Conducting business and financial estimations, including performance analysis, forecasting, revenue planning, and budget simulations.
• Leveraging deep product understanding to strengthen sales motions and improve conversion across expansion funnels.
• Proven track record managing its own P&L, customer base, and expansion strategies.
• Solid experience in SaaS/software sales, with B2C and B2B customer dynamics and sales cycles.
• Deep knowledge of sales funnel analysis, performance metrics, and unit economics.
• Proficiency in consultative sales techniques (e.g., SPIN Selling) and CRM/marketing automation tools (Salesforce, HubSpot).
• Fluent in Spanish and English.
• Strong commercial acumen, sales execution, leadership & influence, and data-driven decision-making.

Perks & Benefits

• Healthcare insurance
• Wellness support (gym memberships, mental health support)
• Time off (vacation, birthday, recharge days)
• ESOP (Employee Stock Ownership Plan) after 6 months
• Local benefits like pantry vouchers, gasoline aid, saving fund (depending on location)
• Career growth opportunities
• Work with a global, diverse, and inclusive team

Company Description

At Docplanner Group, we’re on a mission to help people live longer, healthier lives. As the world’s largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries (through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda). Our marketplaces, SaaS and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently, so they can focus on what really matters: caring for their patients.

Learn more about our products here: https://pro.doctoralia.com.mx/ & https://noa.ai/es-mx/

Why join us?

📊 Real impact – We help doctors help patients. Your work truly makes a difference.

📈 At scale, yet agile – 3,000+ employees, but still fast, flexible, and hands-on.

💰 Pre-IPO & growing – We’re backed by leading VC funds including One Peak Partners, Goldman Sachs Asset Management, and Point Nine Capital, raising a total of approx. €400m to date. Now, we’re focused on profitability and IPO preparation. It’s an exciting time to join us.

✨ Shape the future, sustain growth – Make a difference now *and* build for long-term success.

Job Description

Reporting to Jairo, our COO Mexico, and dotted line to Konrad, our New Business leader, you will play a key role in driving customer centricity, revenue outcomes and operational excellence across our Mexico market - building a dedicated Expansion Sales team as part of our mexican Sales area.

You will lead the New Ventures commercial strategy for Doctoralia Mexico, with a strong focus on driving revenue growth across both new and existing customers. Your responsibilities will include identifying and activating high-value opportunities for cross-selling, upselling, product bundle optimization, pricing improvements, and portfolio expansion. Using data as your core decision driver, you will design and execute commercial plays that increase customer penetration, maximize wallet share, and accelerate adoption of our key efficiency products, Noa.ai and DP Phone. You will also be accountable for the revenue and budget performance of these products, ensuring sustainable growth through scalable and repeatable sales motions.This is a unique opportunity to work at the intersection of revenue and strategy, driving growth through analysis to then align and execute in a scale-up environment.

In this role, you will drive Expansion Sales revenue in Mexico, with a strong focus on increasing MRR from both new and existing customers.

You will be responsible for designing and executing the commercial strategy that accelerates product adoption, boosts conversion rates, and maximizes wallet share across our customer base.

Your responsibilities will include:

• Analyzing and recommending the optimal GTM and sales structure, based on available resources, product priorities, and customer segments.

• Driving and optimizing the performance of your sales expansion team, collaborating closely with RevOps, Customer Marketing (for base activation, eCommerce revenue, and lead generation), and Sales leadership.

• Conducting business and financial estimations, including performance analysis, forecasting, revenue planning, and budget simulations to support decision-making.

• Leveraging deep product understanding to strengthen sales motions and improve conversion across our expansion funnels.

Qualifications

You will bring strong expertise in commercial growth, backed by a solid understanding of revenue drivers and sales mechanics:

Experience

• Proven track record managing its own P&L, customer base, and expansion strategies.

• Solid experience in SaaS/software sales, with B2C and B2B customer dynamics and sales cycles.

• Deep knowledge of sales funnel analysis, performance metrics, and unit economics, with curiosity to uncover drivers of (under)performance.

• Proficiency in consultative sales techniques (e.g., SPIN Selling) and CRM/marketing automation tools (Salesforce, HubSpot).

• Fluent in Spanish and English for collaboration with global teams.

Skills

• Commercial acumen: strategic mindset, designing and optimizing sales motions to maximize revenue, expansion, and LTV.

• Sales execution: consistently achieves and exceeds targets, improves conversion rates, and drives strong sales funnel performance.

• Leadership & influence: motivates teams, aligns stakeholders at all levels, and drives cross-functional collaboration (Customer Success, Marketing, Operations).

• Data-driven decision-making: uses analytics and to identify opportunities, forecast accurately, and guide revenue strategies.

Attributes

• Revenue-focused leadership: builds high-performing teams, scales repeatable sales processes, and drives measurable commercial impact.

• Results-oriented: thrives in fast-paced environments, with strong ownership, urgency, and accountability.

• Problem-solver: independent, solution-driven, and proactive in removing obstacles to accelerate growth.

• Collaborative: works effectively across Product, Marketing, RevOps, and Data teams to strengthen GTM execution and unlock revenue opportunities.

Additional Information

What to Expect from Our Hiring Process

1. Intro call with the Docplanner Global Talent Acquisition team

2. Interview with Jairo, COO Mexico, your manager in this role

3. Business Exercise, incl. a few days’ preparation time and a 1.5h working meeting with Jairo, Konrad and Adrian (CEO Mexico), to discuss your thoughts and findings - exactly as if you were working here already

4. Final meetings with other business leaders (e.g. Sales) / meet the team face to face in Mexico

5. Offer (subject to references)

Why You’ll Love It Here

💙 Global Benefits – No matter where you are, you’ll have access to:

• Healthcare insurance – so you can focus on what matters.

• Wellness that works for you – from gym memberships to mental health support, we’ve got you covered.

• Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge, we believe in balance.

• ESOP (Employee Stock Ownership Plan) after 6 months with us—because we believe in sharing our success!

📍 Local Perks – Depending on your location, you will be entitled to local benefits like pauntry vouchers, gasoline aid, saving fund.

🚀 Career Growth – We’re growing, and so can you! You’ll find lots of chances to learn, develop, and explore new paths—whether within your team or through cross-functional projects.

🌎 A Truly Global Team – Work with talented people from all over the world in a diverse and inclusive environment.