IGT Clinical Application Specialist

The IGT Clinical Application Specialist supports Account Managers by providing clinical decision support for products and solutions, including sales presentations and product demonstrations. This role involves guiding the sales force during customer acquisition, training clients on optimal equipment use and protocols, and retraining hospital teams for new launches or upgrades. The specialist conducts regular client visits to gather feedback and reports any difficulties in equipment usage, ensuring customer satisfaction and adherence to quality standards.

Must Have

• Provide clinical decision support for products and solutions
• Conduct sales presentations and product demonstrations
• Educate sales teams on emerging clinical issues and solution positioning
• Train customers on best clinical procedures and protocols for equipment use
• Retrain hospital teams for new launches, upgrades, or operational changes
• Perform regular client visits to gather feedback on training quality and satisfaction
• Report difficulties in optimal equipment use and customer feedback
• 3+ years of experience in Hemodynamic Rooms interacting with medical systems
• Bilingual in English and Portuguese
• Effective communication and presentation skills
• Ability to define priorities and be proactive
• Customer and patient-first mindset
• Bachelor's degree in Radiology, Bioimaging Production, Nursing, or related areas
• Willingness to travel approximately 2 weeks per month across Latin America

Good to Have

• Spanish language skills

Job Title

IGT Clinical Application Specialist

Job Description

Clinical Application Specialist – Image Guided Therapy (Brazil)

Drive clinical decision support for products and solutions, including sales presentations, product demonstrations, and educating sales teams on emerging clinical issues. The preference is for this person to be located in São Paulo, as this is where the largest installed base is located.

Your role:

• Supports Account Managers by providing clinical decision support for products and solutions, including sales presentations and product demonstrations. Supports and guides the sales force during customer acquisition.
• Develops and executes winning clinical sales strategies to expand market share.
• Instructs the sales team on emerging clinical issues and the positioning of solutions to address these market changes.
• Trains customers on the application of the best possible clinical procedures and protocols to achieve optimized use of the delivered equipment.
• Retrains hospital teams in case of new launches, upgrades, and/or versions (changes) in equipment operating procedures.
• Conducts regular customer visits to obtain direct feedback from them on the quality of the training performed and customer satisfaction.
• Reports difficulties in optimal equipment use, as well as customer feedback, according to applicable quality standards policy, and promptly follows relevant assigned quality and regulatory training.

You are the ideal candidate if:

• You have acquired 3+ years of experience, including experience in Hemodynamic Rooms interacting with medical systems.
• Your competencies include being Bilingual (English and Portuguese, Spanish would be a plus), effective communication and presentation skills, priority setting, proactivity, and a customer and patient-first mindset.
• You have a bachelor's degree in Radiology, Bioimaging Production, Nursing, or related fields.
• Must be able to successfully perform the following minimum Physical, Cognitive, and Environmental job requirements with or without accommodation for this Sales position.

How we work together:

We believe we are better together than apart. For our office-based teams, this means working in person at least 3 days a week. On-site roles require full-time presence at company facilities. Field roles are most effectively done outside the company's main facilities, usually at customer or supplier sites.

This is a field-based role and you must be willing to travel approximately 2 weeks per month across Latin America. São Paulo is the preferred location.

About Philips:

We are a health technology company. We built our entire company on the belief that all human beings matter and we won't stop until everyone, everywhere, has access to the quality healthcare we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our benefits.

About Us

At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.

For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.

Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.

It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism.

To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

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