Philips Develops Tech Program - Technical Support Internship

This is an opportunity to join the technical support team, focusing on customer service through a ticket system. Responsibilities include assisting customers with System Tasy functionalities, performing internal simulations for issue resolution, researching the internal knowledge base, and contributing to area indicator management by monitoring reports and operational governance to identify and implement improvements.

Must Have

• Currently pursuing higher education in Computer Science, Information Technology or related fields
• Expected course completion from June/2027
• Knowledge of Office Suite

Good to Have

• Knowledge of Spanish and/or Databases and/or Service Now and/or Experience with Tasy

Technical Support Internship

Opportunity to work in the technical support team providing customer service through tickets.

Your function

• Support customer service through tickets to clarify System Tasy functionalities;
• Perform internal simulations (tests) relevant to the customer's situation for resolution;
• Research the internal knowledge base;
• Contribute to the management of area indicators, monitoring reports and operational governance, identifying and implementing improvement actions when necessary.

You are the right person if:

• You are pursuing higher education in Computer Science, Information Technology or related fields;
• You have an expected course completion from June/2027;
• You have knowledge of Office Suite;
• Knowledge of Spanish and/or Databases and/or Service Now and/or Experience with Tasy will be a plus.

How we work together

We believe that we generate a greater impact when we are together than apart. For our office team members, this means working in person at least three days a week, to collaborate and establish connections with others. On-site positions require the employee to be present at the company's facilities at all times. For employees who hold a field position, their duties are performed more effectively outside the company's facilities, usually at client or supplier facilities.

This role is an office position.

About Philips

We are a health technology company. We built our entire company on the belief that all human beings are important and we will not stop until everyone, everywhere, has access to the quality healthcare we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our businesses.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you are interested in this role and have many, but not all, of the necessary experiences, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.