Program Manager Global New Product Launch and Rollout

The Program Manager will join the Clinical Informatics team to implement strategic New Product Introduction (NPI) plans, driving global NPIs through launch, commercialization, and rollout. This role involves managing the master NPI program plan, defining KPIs, monitoring progress, and facilitating alignment across cross-functional teams, geographies, and external partners. The manager will ensure disciplined market deployment, on-time completion of deliverables, and continuous process refinement for successful product adoption and performance.

Must Have

• Implement strategic NPI plans and lead global rollout sequencing.
• Build, own, and maintain the master NPI program plan.
• Define KPIs and success metrics, develop dashboards and reports.
• Prepare executive-level updates and facilitate alignment across stakeholders.
• Create standardized templates and refine execution processes.
• 5+ years experience in program/project management.
• Demonstrated history of managing global launches.
• Experience defining and tracking metrics/KPIs, building dashboards/reports.
• Proficient in MS Project, Excel, Power BI, Tableau.
• Bachelor’s degree in Business, Marketing, Computer Science, Engineering, Program Management or related discipline.
• Excellent stakeholder management and communication skills.
• Ability to understand high complexity organizations and thrive in a high-demand, fast-paced environment.

Perks & Benefits

• Generous PTO
• 401k (up to 7% match)
• HSA (with company contribution)
• Stock purchase plan
• Education reimbursement

Job Description

We’re seeking a Program Manager to join our Clinical Informatics team and implement strategic NPI (New Product Introduction) plans, ensuring that market trends and competitive analyses inform every action. You will manage and drive global NPIs through launch, commercialization, and rollout, executing disciplined market deployment so key deliverables are scheduled, assigned, completed on time, and each launch is measured against agreed metrics. Working closely with Product Management, Marketing, Sales and Services, you will orchestrate across functions, geographies, and external partners to ensure successful rollout, adoption, and performance.

Your role:

• Work closely with product management to implement strategic NPI plans and lead global rollout sequencing, including staggered availability and regional adoption timelines. Collaborate with the Project Manager for Product Structure and CPQ (configure-price-quote) to assess international product delivery readiness for each market.
• Build, own, and maintain the master NPI program plan covering milestones, deliverables, and dependencies. Assign clear ownership for each deliverable, ensuring scope, content, and timing are well-defined and communicated.
• Define KPIs and success metrics during planning, such as on-time market entry, cost versus plan, and adoption rates. Develop dashboards, scorecards, and reports to monitor progress, analyze deviations, and drive corrective actions for continuous improvement.
• Prepare executive-level updates, steering committee materials, and gating reviews to keep leadership informed. Facilitate alignment across cross-functional, regional, and senior stakeholders while managing risk logs, dependencies, and mitigation strategies.
• Create standardized templates, deliverables, and checklists to ensure launch readiness and consistency. Capture lessons learned from each launch and continuously refine the execution process to improve efficiency and outcomes.

You're the right fit if:

• You’ve acquired 5+ years of experience in program/project management.
• You have a demonstrated history of managing global launches leading to market success.
• You have experience defining and tracking metrics / KPIs, building dashboards and reports.
• You are proficient in MS Project, Excel / Power BI / Tableau (or equivalents).
• You have a Bachelor’s degree in Business, Marketing, Computer Science, Engineering, Program Management or related discipline.
• You have excellent stakeholder management and communication skills, including executive engagement.
• You must be able to understand high complexity organizations and thrive in a high-demand and fast-paced environment.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose..
• Learn more about our culture.

Philips Transparency Details

The pay range for this position in Cambridge, MA is $130,200 to $208,000.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Cambridge, MA**.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

About Us

At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.

For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.

Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.

It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism.

To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.