KYC Business Analyst

eBay's Managed Payments Global KYC team is seeking a KYC Business Analyst to enhance its Payments AML/KYC program. This role involves designing and leading KYC projects, drafting business requirement documents, and collaborating with product and engineering teams to implement technological solutions. The analyst will also support testing, drive automation, ensure regulatory compliance, and use data analysis to mitigate AML risks, contributing to eBay's mission of empowering buyers and sellers globally.

Must Have

• Lead development of business requirements and technical specifications for KYC projects
• Collaborate with engineering and product teams to make projects a reality
• Support testing of the solutions and provide UAT support with participants
• Drive automation within operations with new technologies such as GenAI
• Be aware of regulatory requirements and ensure compliance in all deliverables
• Use data analysis to drive optimal solutions to mitigate AML risks
• Document processes and procedures for KYC and Enhanced Due Diligence operations teams in order to meet requirements
• Provide governance for KYC and EDD projects by tracking and communicating key deliverables and roadblocks
• 2+ years of KYC experience in fin-tech, start-ups, technology, or emerging financial services
• Consistent track record in developing detailed requirements and specifications
• Collaboration with product and engineering to refine requirements and design
• Deep understanding of KYC/CDD/EDD processes and AML standards
• Excellent verbal and written communication skills
• SQL and Data Analysis skills

Perks & Benefits

• Target bonus
• Restricted stock units (as applicable)
• Full range of medical benefits
• Financial benefits (including 401(k) eligibility)
• Paid time off benefits (such as PTO and parental leave)

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

At eBay, we're more than a global e-commerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of e-commerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested, come join a purpose driven community while mitigating unique and challenging regulatory risks in a dynamic space.

eBay’s Managed Payments Global KYC team is looking for a KYC Business Analyst to help grow the Payments AML/KYC program at eBay and its subsidiaries. The perfect candidate is someone who offers a dynamic set of skills that can design and lead KYC projects. This candidate would be responsible for drafting KYC business requirement documents and working directly with product and engineering to implement technological solutions. The candidate should have the ability to influence decisions and build strong relationships across teams and collaborators, and communicate effectively to design and implement solutions.

What you will accomplish:

• Lead development of business requirements and technical specifications for KYC projects
• Collaborate with engineering and product teams to make projects a reality
• Support testing of the solutions and provide UAT support with participants
• Drive automation within operations with new technologies such as GenAI
• Be aware of regulatory requirements and ensure compliance in all deliverables
• Use data analysis to drive optimal solutions to mitigate AML risks
• Document processes and procedures for KYC and Enhanced Due Diligence operations teams in order to meet requirements
• Provide governance for KYC and EDD projects by tracking and communicating key deliverables and roadblocks

What you will bring:

• 2+ years of KYC experience in fin-tech, start-ups, technology, or emerging financial services.
• Consistent track record in developing detailed requirements and specifications
• Collaboration with product and engineering to refine requirements and design
• Deep understanding of KYC/CDD/EDD processes and AML standards
• Excellent verbal and written communication skills
• SQL and Data Analysis skills

The base pay range for this position is expected in the range below:

$71,600 - $123,400

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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