LQA Lead

The LQA Lead will define and lead the localisation QA strategy across multiple projects, mentoring the LQA team and collaborating with development and publishing teams to ensure the highest localisation quality. This role involves identifying systemic issues, implementing long-term solutions, and driving improvements in testing processes, tools, documentation, and workflows. The LQA Lead will also manage direct reports, coordinate product information, and analyze trends to mitigate risks, acting as the central point of contact for all LQA matters.

Must Have

• Define and lead localisation QA strategy across all supported languages and projects
• Align LQA efforts with project milestones and localisation delivery schedules
• Identify systemic issues in localisation quality and implement long-term solutions
• Represent LQA in cross-discipline planning and decision-making
• Drive improvements in localisation testing tools, documentation, and workflows
• Mentor and develop the LQA team, including task delegation and performance support
• Oversee team work and act as primary point of contact for other disciplines and external partners
• Collaborate with stakeholders to define release strategy, delegate tasks, and maintain oversight of Frontier Requirements
• Provide people leadership and management to direct report(s) through effective communication, objective setting, feedback, coaching, mentoring and career development
• Determine priorities, create plans, and review product documentation for alignment with project goals
• Coordinate product information, identify problem areas, and analyse trends to anticipate and navigate risks
• Extensive experience in localisation QA, including previous experience at Senior-level
• Expert level knowledge of QA tools, procedures, methodologies and workflows
• Advanced troubleshooting and problem-solving skills
• Expert-level understanding of localisation workflows, tools, and standards
• Significant experience in test planning, risk assessment, managing priorities, cross-functional coordination and managing stakeholders
• Ability to drive innovation and continuous improvement
• Proven ability to lead QA strategy and manage people in a multilingual QA environment

Good to Have

• Experience with large-scale multilingual game releases
• Familiarity with internationalisation, accessibility, and culturalization practices
• Games industry experience and strong understanding of localisation pipelines in the games industry

Perks & Benefits

• Competitive salary and benefits package
• Success-based annual bonus
• Share option schemes
• Life assurance
• Private family healthcare
• Flexitime working hours
• Enhanced maternity/paternity leave
• In-house subsidised catering
• Relocation support
• Cycle to Work scheme
• Free bike servicing
• Social activities and events

Frontier is an independent video game developer and publisher, crafting immersive gaming experiences with fun gameplay and unparalleled artistic quality. Renowned for its iconic creative management simulation games, Frontier captivates players worldwide with immersive and authentic game worlds. The modern studio is located in the vibrant technology hub of Cambridge (UK). The talented team at Frontier are dedicated to nurturing our existing portfolio and delivering our exciting future roadmap.

This role is offered on a full in-studio basis or a hybrid basis (minimum 3 days per week in the studio). We can provide a comprehensive relocation support package as part of any offer, should you need to relocate.

WHAT'S THE ROLE?

The LQA Lead will lead the localisation QA strategy across multiple projects if possible. The role will mentor the LQA team, collaborate with localisation, development, and publishing teams, and ensure that localisation quality meets the highest standards. The LQA Lead will drive improvements in localisation testing processes and act as the central point of contact for all LQA-related matters.

WHAT YOU’LL BE DOING

• Define and lead the localisation QA strategy across all supported languages and projects.
• Align LQA efforts with project milestones and localisation delivery schedules.
• Identify systemic issues in localisation quality and implement long-term solutions.
• Represent LQA in cross-discipline planning and decision-making.
• Drive improvements in localisation testing tools, documentation, and workflows.
• Mentor and develop the LQA team, including task delegation and performance support.
• Oversee work within the team and act as the primary point of contact for other disciplines and external partners.
• Collaborate with all disciplines and stakeholders to define the release strategy, delegate tasks, and maintain high-level oversight of Frontier Requirements.
• Provide people leadership and management to your direct report(s) through effective communication, objective setting, feedback, coaching, mentoring and support with career development to maintain an engaged, productive and inclusive team environment.
• Determine priorities, create plans, and review product documentation to ensure alignment with project goals.
• Coordinate product information, identify problem areas, and analyse trends to anticipate and navigate risks.

WHAT YOU’LL BRING

• Extensive experience in localisation QA, including previous experience at Senior-level and expert level knowledge of QA tools, procedures, methodologies and workflows
• Advanced troubleshooting and problem-solving skills
• Expert-level understanding of localisation workflows, tools, and standards.
• Significant experience in test planning, risk assessment, managing priorities, cross-functional coordination and managing stakeholders.
• Ability to drive innovation and continuous improvement.
• Proven ability to lead QA strategy and manage people in a multilingual QA environment.

BONUS IF YOU HAVE

• Experience with large-scale multilingual game releases.
• Familiarity with internationalisation, accessibility, and culturalization practices.
• Games industry experience and strong understanding of localisation pipelines in the games industry.

WHAT WE CAN OFFER YOU

You will work with talented and passionate people to support, develop or publish our sophisticated and enduring games, in a creative, collaborative and inclusive environment. We love what we do, and we work hard to provide outstanding experiences for our players.

Wellbeing is a big focus at Frontier, and we are continually evolving how we can support our people. We encourage a healthy work/life balance and provide a range of wellbeing activities, initiatives and sessions to support both mental and physical health.

We offer a competitive salary and benefits package, which includes a success-based annual bonus, share option schemes, life assurance, private family healthcare, flexitime working hours, enhanced maternity/paternity leave, in-house subsidised catering, support with relocation, a Cycle to Work scheme, free bike servicing, and social activities and events.

We strive to create an environment where everyone can fully demonstrate their capability and potential. If you therefore need any reasonable adjustments to support you during the recruitment process, please speak to your Talent Acquisition representative.

For queries, please email: recruitment@frontier.co.uk

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• Tell us about why you’re interested in Quality Assurance and working for Frontier! Include this information in either a cover letter or via the “Additional Information” box with your application.
• We would also love to hear about bugs you have personally discovered, whether it be via playing Alpha or Beta sessions, early access games or personal projects.