Manager - Business Relationship Management SEA

8 Months ago • All levels
Business Development

Job Description

This role supports the SEA market for Disney's DTC streaming service, bridging local business and global technology teams. It's crucial for supporting Disney Entertainment & ESPN Technology's strategy in diverse SEA markets. Responsibilities include acting as the primary technology interface to DTC business stakeholders, leading engagement throughout the technology development and deployment lifecycle, ensuring business-technology alignment, gathering business requirements, coordinating technology resources for product development, and leading business impact assessments. Collaboration with cross-functional teams (legal, finance, HR) in APAC and the US is essential. The role also temporarily includes project management responsibilities (1-2 years).
Must Have:
  • Understand business priorities and gather requirements
  • Conduct business impact analysis for technology solutions
  • Resolve conflicts between tech and business
  • Industry expert in content distribution
  • Excellent communication with non-technical executives
  • Collaborate with international and US headquarters

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Job Summary:

This role is to support SEA market for DTC streaming service engagement between local business and global technology stakeholders. 

Job summary:

  • This is a critical role in supporting Disney Entertainment & ESPN Technology business strategy and practice in the highly diverse SEA markets.
  • Be the main technology interface to DTC business stakeholder, lead the engagement with stakeholder throughout technology development and deployment cycle, Ensure business and technology alignment at all time.
  • Gather business requirements and coordinate relevant technology resource to initiate product development project accordingly
  • Lead the business impact assessment for proposed technology and operational solutions, by working with cross functional team ((such as legal, finance, HR etc) ) in APAC and US headquarters.
  • Temporally, at as project manager during transition stage (may last 1 to 2 years).

Responsibilities and Duties of the Role:

  • Understand business priority, gather and anticipate business requirement as needed 
  • Business impact analysis for proposed technology solution, and acquire go/no go decision from relevant stakeholder
  • Be the escalation point and resolution owner for any conflict/misalignment between tech and business.

Requirements:

  • University degree in relevant field
  • Industry expert for content distribution business model and technology in China.
  • Strong ability to communication technology with none technical functions at executive level
  • Strong ability to collaborate with counterpart in international and U.S. headquarters in resolving local market specific needs.


The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse and inclusive workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

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