Manager - Business Relationship Management SEA

6 Months ago • All levels • Business Development

Job Summary

Job Description

This role supports the SEA market for Disney's DTC streaming service, bridging local business and global technology teams. It's crucial for supporting Disney Entertainment & ESPN Technology's strategy in diverse SEA markets. Responsibilities include acting as the primary technology interface to DTC business stakeholders, leading engagement throughout the technology development and deployment lifecycle, ensuring business-technology alignment, gathering business requirements, coordinating technology resources for product development, and leading business impact assessments. Collaboration with cross-functional teams (legal, finance, HR) in APAC and the US is essential. The role also temporarily includes project management responsibilities (1-2 years).
Must have:
  • Understand business priorities and gather requirements
  • Conduct business impact analysis for technology solutions
  • Resolve conflicts between tech and business
  • Industry expert in content distribution
  • Excellent communication with non-technical executives
  • Collaborate with international and US headquarters

Job Details

Job Summary:

This role is to support SEA market for DTC streaming service engagement between local business and global technology stakeholders. 

Job summary:

  • This is a critical role in supporting Disney Entertainment & ESPN Technology business strategy and practice in the highly diverse SEA markets.
  • Be the main technology interface to DTC business stakeholder, lead the engagement with stakeholder throughout technology development and deployment cycle, Ensure business and technology alignment at all time.
  • Gather business requirements and coordinate relevant technology resource to initiate product development project accordingly
  • Lead the business impact assessment for proposed technology and operational solutions, by working with cross functional team ((such as legal, finance, HR etc) ) in APAC and US headquarters.
  • Temporally, at as project manager during transition stage (may last 1 to 2 years).

Responsibilities and Duties of the Role:

  • Understand business priority, gather and anticipate business requirement as needed 
  • Business impact analysis for proposed technology solution, and acquire go/no go decision from relevant stakeholder
  • Be the escalation point and resolution owner for any conflict/misalignment between tech and business.

Requirements:

  • University degree in relevant field
  • Industry expert for content distribution business model and technology in China.
  • Strong ability to communication technology with none technical functions at executive level
  • Strong ability to collaborate with counterpart in international and U.S. headquarters in resolving local market specific needs.


The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse and inclusive workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

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From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

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