National Cross-Platform Account Manager

14 Minutes ago • 3-5 Years • $100,000 PA - $125,000 PA
Account Management

Job Description

The National Cross-Platform Account Manager will build and maintain strong client relationships, acting as an internal advocate and liaison. This role involves understanding evolving client business needs, identifying opportunities for new Comscore solutions, and ensuring maximum product usage and satisfaction to drive customer retention. The manager will also collaborate with Product and Sales teams to relay client feedback and identify additional sales opportunities.
Good To Have:
  • TV / Network background
Must Have:
  • Develop and maintain long-term client relationships
  • Serve as an internal advocate and client liaison
  • Understand client business needs and identify Comscore solutions
  • Ensure maximum usage and satisfaction of Comscore products
  • Identify opportunities for additional sales and product recommendations
  • Collaborate with Product and Sales teams on new initiatives
  • 3-5 years of account management experience
  • Deep understanding of Comscore products, teams, and processes
  • Excellent presentation skills
  • Strong analytical and problem-solving skills

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About This Role:

The Account Manager will develop and maintain long-term client relationships by serving as an internal advocate and client liaison. Understands the client’s changing and expanding business needs and identifies opportunities to improve client satisfaction and find new Comscore solutions to meet their needs. Through regular contact, the National Cross-Platform Account Manager ensures maximum usage and satisfaction of Comscore products, services, and data, resulting in customer retention.

What You’ll Do

  • Establishes strong and productive relationships with Comscore clients. Advocates for client success and ensures that project goals and client needs are clearly understood and addressed by internal teams
  • Regularly interfaces with Product and Sales teams to relay client needs and identify opportunities for additional sales
  • Identifies opportunities to address client business needs with additional products or services and provides product recommendations to clients. Works with client to cultivate future project initiatives utilizing Comscore products and services
  • Collaborates with Product teams and Sales teams on new initiatives

What You’ll Need:

  • 3-5 years of account management experience
  • Establishes a deep understanding of Comscore products, teams, and processes
  • Ability to work autonomously and independently under little supervision
  • Excellent presentation skills
  • Strong analytical and problem-solving skills
  • Naturally, it takes a collaborative approach and values teamwork as a way to achieve goals and solutions for internal and external clients
  • TV / Network background preferred
  • Compensation for this role ranges from $100,000 - $125,000 annually; Commensurate with the candidate’s location, experience, and qualifications

About Comscore

At Comscore, we’re pioneering the future of cross-platform media measurement, arming organizations with the insights they need to make decisions with confidence. Central to this aim are our people who work together to simplify the complex on behalf of our clients & partners. Though our roles and skills are varied, we’re united by our commitment to five underlying values: Integrity, Velocity, Accountability, Teamwork, and Servant Leadership. If you’re motivated by big challenges and interested in helping some of the largest and most important media properties and brands navigate the future of media, we’d love to hear from you.

Comscore (NASDAQ: SCOR) is a trusted partner for planning, transacting and evaluating media across platforms. With a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. A proven leader in measuring digital and set-top box audiences and advertising at scale, Comscore is the industry’s emerging, third-party source for reliable and comprehensive cross-platform measurement. To learn more about Comscore, please visit Comscore.com.

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