NPI - Operations Program Manager - Mac

1 Month ago • All levels • Program Management

Job Summary

Job Description

The Mac NPI Operations Program Manager role at Apple is responsible for leading the operations interface with the core product development team and other functional organizations within Apple. The program manager will ensure the successful launch of products by meeting stated cost, quality, schedule, availability, and customer experience goals. Key responsibilities include leading ramp availability for product modules, ensuring security, materials, equipment, staffing, training, and documentation plans are in place with partners. The role also involves driving responsive supply chains for cost optimization and high quality, assessing and communicating risks and status to management, and providing links between Operations, Engineering, and Factory teams from development builds through new product introduction and hand-off to Sustaining Operations Management.
Must have:
  • Lead product launch operations
  • Manage cost, quality, schedule, availability
  • Ensure partner readiness
  • Assess and communicate risks
  • Coordinate with engineering and factory teams

Job Details

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. The Mac NPI PM organization role will lead the team within WW Operations and be the primary operations interface to the core product development team and other functional organizations within Apple. As the owner of the product, the NPI PM will ensure the successful launch products towards meeting it’s stated cost, quality, schedule, availability and customer experience goals. The NPI PM is responsible for all facets of the project launch which includes: -Leading ramp availability for all product modules with Materials, Quality, Engineering and other internal and external teams. -Ensuring security, materials, equipment, fixtures, staffing, training, documentation plans are in place at our partners. -Drives responsive supply chains that optimize lowest costs, operational flexibility and high quality. -Assesses, analyzes, consolidates, and communicates risk and status clearly and succinctly to management, calling out key issues and presenting options for resolution to the cross-functional executive team through the new product reviews and other executive forums. -Provides links from the Ops & Engineering Teams to the Factory teams from various development builds through new product introduction, including product hand-off to Sustaining Operations Management.

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