Operations Analyst - CME Group, FanDuel FCM

You will join a groundbreaking alliance between CME Group and FanDuel, launching a new non-clearing Futures Commission Merchant (FCM) to democratize access to financial markets. This role involves building and optimizing core operational systems for a new financial platform, ensuring seamless account setups, exact trade submissions, and accurate end-of-day processing. You will serve as the primary escalation point for trade-related inquiries, identify and automate friction points, and collaborate across compliance, product, and technology teams to support high-frequency trading.

Must Have

• Build and execute daily operational workflows for FCM
• Ensure seamless account setups and accurate trade processing
• Serve as primary escalation point for trade-related inquiries
• Identify and automate friction points in trade lifecycle
• Collaborate with compliance, product, and technology teams
• Monitor risk using margin service tools and operational data
• Document comprehensive operational procedures
• Bachelor’s degree in Business, Finance, or related field
• Strong quantitative mindset and troubleshooting skills
• Advanced proficiency in Microsoft Office and Google Suite
• Excellent written and verbal communication skills
• Self-motivated and collaborative, adaptable to a startup environment

Good to Have

• Experience with data manipulation or visualization tools
• Solid understanding of the trade lifecycle (clearing, settlement, T+1 workflows)
• Genuine interest in Prediction Markets or Event Contracts

Perks & Benefits

• Supportive environment fostering career progression
• Continuous learning and inclusive culture
• Broad exposure to CME's diverse products, asset classes, and cross-functional teams
• Competitive salary and comprehensive benefits package
• Comprehensive health coverage
• Retirement package including 401(k) and active pension plan
• Highly competitive education reimbursement provisions
• Paid time off
• Mental health benefit

You are joining a groundbreaking alliance between CME Group and FanDuel. We are launching a new joint venture: a non-clearing Futures Commission Merchant (FCM) designed to democratize access to financial markets.

We are creating a platform where millions of customers can express views on the S&P 500, gold, or economic indicators with simple "yes" or "no" trades. We need an Operations Analyst who isn't just looking to run a process, but to help build and optimize the core operational systems for our new financial platform.

What You’ll Do

• Build and execute the daily operational workflows for a newly established FCM, ensuring seamless account setups, exact trade submissions, and accurate end-of-day processing.
• Serve as the primary escalation point for trade-related inquiries, bridging the gap between complex financial mechanics and the user experience to resolve issues rapidly.
• Proactively identify friction points in the trade lifecycle and pilot new, scalable solutions to automate workflows as the platform grows from launch to mass adoption.
• Collaborate across compliance, product, and technology teams to implement new product launches and ensure the FCM infrastructure supports high-frequency, event-based trading.
• Utilize margin service tools and operational data to monitor risk and document comprehensive procedures that set the standard for this new market segment.

What You’ll Bring

• Bachelor’s degree in Business, Finance, or a related field.
• A strong quantitative mindset with the ability to troubleshoot complex issues, manage trade data, and maintain high organizational standards in a regulated environment.
• Advanced proficiency in Microsoft Office and Google Suite; experience with data manipulation or visualization tools is a strong plus.
• Excellent written and verbal communication skills
• A solid understanding of the trade lifecycle (clearing, settlement, T+1 workflows) and a genuine interest in Prediction Markets or Event Contracts, preferred
• A self-motivated, collaborative individual suitable for a startup environment within a major enterprise, capable of adapting quickly as we launch new asset classes.

What You’ll Get

• A supportive environment fostering career progression, continuous learning, and an inclusive culture.
• Broad exposure to CME's diverse products, asset classes, and cross-functional teams.
• A competitive salary and comprehensive benefits package. Learn more about our career opportunities here.

This role is hybrid and will require a Tuesday-Saturday shift as well as onsite 3 days a week in our Chicago office, with flexibility.

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CME Group is committed to offering a competitive total rewards package for our employees that recognizes their contributions to the business and reflects our long-term investment in their future. The pay range for this role is $56,000-$93,400. Actual salary offered will be dependent on a wide array of factors including but not limited to: relevant experience, skills, education and comparison to internal employees (where relevant). Our compensation program also includes an annual target bonus opportunity for all employees, as well as the opportunity to become an owner in the company through our broad-based equity program. Through our benefits program, we strive to offer flexibility, value and choice. From comprehensive health coverage, to a retirement package that includes both a 401(k) and an active pension plan, to highly competitive education reimbursement provisions, paid time off and a mental health benefit, CME Group offers a holistic benefits package for our team and their dependents.

CME Group: Where Futures are Made

CME Group is the world’s leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it – all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we’re looking for more.

At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone’s perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic.

Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more here.