Operations Specialist

3 Weeks ago • 3 Years + • Operations

Job Summary

Job Description

IO Interactive seeks an Operations Specialist to support all studios and projects (Project 007 & Project Fantasy). Reporting to the Head of Operations Excellence, this role focuses on streamlining processes, innovating systems, and improving efficiency across operations and project divisions. Responsibilities include identifying and addressing operational challenges, leading process redesigns, driving implementations and change management, and providing ongoing support for implemented solutions. The role encompasses various workflows, including expense management, resource forecasting, facility operations, procurement, and business intelligence. The ideal candidate possesses at least 3 years of experience in fast-paced international business, preferably within video games or technology, strong IT skills, and excellent communication and change management skills.
Must have:
  • 3+ years experience in fast-paced international business
  • Strong understanding of business operations
  • Proficient IT skills & Excel expertise
  • Excellent communication & change management skills

Job Details

IO Interactive is seeking a talented individual to join our team in a role that will support all of our studios and projects. Currently, we are working on two exciting game projects: Project 007, a brand-new James Bond video game featuring an entirely original Bond story, and Project Fantasy, an ambitious new IP for console and PC that will revolutionize the online fantasy RPG genre.

As we continue to develop these projects, we are looking for an Operations Specialist to join our Operations Excellence team. In this role, you will report directly to our Head of Operations Excellence and lead initiatives that drive organizational transformation. You will focus on streamlining processes, innovating systems, and improving efficiency across both our operations and project divisions.

What you will do:

  • Identify and address challenges, bottlenecks, and opportunities for improvement within the organization, working closely with various teams and departments involved in game development.
  • Lead process analyses and redesigns, ensuring our operations and systems are optimized for maximum efficiency. You will involve key stakeholders closely, empowering your colleagues and improving IOI’s ability to navigate the complexities of the gaming industry.
  • Drive implementations and change management for new initiatives, ensuring that solutions go beyond mere PowerPoint presentations and instead become integral, value-adding parts of our workflows.
  • Provide continuous support for implemented solutions, occasionally managing certain processes until they can be effectively handed over to the teams responsible for them.
  • Your role will cover a diverse range of workflows, adapting as the organization’s needs evolve. This includes—but is not limited to—Expense Management, Resource Forecasting, Facility Operations, Procurement, Business Intelligence workflows, Finance Operations, and the workflows within individual project disciplines.

Who you are:

  • A professional Operations Specialist with at least 3 years of experience in fast-paced international business, preferably within video games, technology, or another development focused domain.
  • You have a solid understanding of business operations and holistic business engineering, with experience in collaborating with varying stakeholders across departments and disciplines and driving new implementations.
  • You possess proficient IT skills, mainly related to configuring third-party systems to match workflow needs and build efficiency. Ideally you are also an absolute machine when it comes to working with Excel.
  • You have strong change management skills, as well as excellent presentation and communication skills.

Who we are:


IO Interactive is an independent videogame development and publishing company with studios in Copenhagen, Malmö, Barcelona, Istanbul and Brighton. As the creative force behind some of the most talked-about multiplatform video games in the last decade, we are committed to creating unforgettable characters and experiences – all powered by our award-winning, proprietary Glacier technology.

IOI is a studio that values in-person collaboration. Being together helps us focus our collective energy on our immediate goals. For us, being both in-office as well as connected across our studios helps us integrate our teams faster, strengthen relationships, and improve knowledge-sharing. We believe that the more time we spend together, the more quality and progress we achieve for our games and players.

We know that to achieve those goals, we need courage, talented people and a great working environment – and we do our utmost to have all of that. Across our multiple studios, we’re working on several projects. Crucially though, we’re all one team. We value the work and impact that each person brings to the table and we actively encourage new ideas, whilst listening to your insights along the way.

We have a dedicated team of People Managers, who look after you as an individual and as an employee. With more than 40 nationalities, we know that everyone is different and we are proud to have a reputation for being a friendly workplace with highly-talent people. 

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About The Company

IO Interactive is a 25-year old, AAA independent game studio, creators of HITMAN, Kane & Lynch, Mini Ninjas and Freedom Fighters. We are currently working on Project 007, Project Fantasy, and continue to develop Glacier, our award-winning game engine.


We are a diverse team of designers, producers, artists, programmers and operations supporters from 40+ different nationalities, working on cutting-edge technology and state-of-the-art game design.


The creative teams involved in producing our games are supported by our tech department, which delivers our own Glacier engine, and the incubation department, which helps the team to prototype new and exciting features, game mechanics, or even brand new IPs.


We know that the gaming world is in constant change – and so is IOI - but no matter what we do, we can assure you that it will not be boring.


IO Interactive was established in September 1998. The IO Interactive technology team consists of programmers, software engineers and mathematicians with considerable experience in game programming and 3D graphics. Graphic designers, artists and animators are recruited from the game and entertainment industry, as well as the best art schools from all over the world.

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