Overseas Customer Service Supervisor
4 Months ago • All levels
Customer Service
Job Description
The Overseas Customer Service Supervisor is responsible for managing and resolving complaints and disputes from overseas VIP users. They are also tasked with conducting quality checks for the overseas English customer service team. Furthermore, the supervisor regularly updates and maintains overseas service policies and standard procedures, driving continuous improvement in the quality of English language service delivery. The role involves ensuring customer satisfaction and maintaining high service standards.
Must Have:
- Resolve overseas VIP user complaints and disputes.
- Conduct quality checks for overseas English customer service.
1. 负责解决海外贵宾用户投诉和纠纷。 2. 负责海外英文客服的质量检查。 3. 定期更新和维护海外服务政策和标准流程，推动英文服务品质持续改进.
Set alerts for more jobs like Overseas Customer Service Supervisor
Set alerts for new jobs by Lilith games
Set alerts for new Customer Service jobs in China
Set alerts for new jobs in China
Set alerts for Customer Service (Remote) jobs
