Payments Switch Engineering Manager

This role is for a Payments Switch Engineering Manager at Synechron, leading the end-to-end delivery of a major ATM Software Migration program for a banking client. It requires strong technical leadership, hands-on expertise across ATM platforms, acquiring and issuing payments switches, and content management systems. The manager will oversee design decisions, manage development, testing, deployment, and post-go-live support for ATM channels, ensuring secure and modernised solutions.

Must Have

• Lead engineering teams responsible for ATM software migration, modernisation, and integration.
• Drive the technical roadmap, architecture decisions, and migration strategy aligned with banking standards.
• Oversee design decisions for ATM upgrades and workflow integrations with vendor integrations.
• Manage development, testing, deployment, scheduled migration of devices, and post-go-live support for ATM channels.
• Ensure PCI-DSS compliance certifications of devices and core systems.
• Collaborate with bank business owners and stakeholders for Architecture, Cyber Security, Infrastructure, and Branch Operations teams.
• Identify risks, manage dependencies, and ensure delivery within timelines.
• Provide engineering leadership, mentorship, performance management, and resource planning.
• 8+ years of experience in ATM Acquiring and payment switching services software engineering.
• 3–5 years in engineering leadership/management.
• Detailed knowledge of AS2805, ISO8583, and ISO 20022 message standards.
• Strong experience in ATM software migration, ATM application development, or ATM channel modernisation.
• Hands-on background with ATM platforms and Kiosk modernisation and scheme routing protocols.
• Experience working in banking environments with strong regulatory and security expectations.
• Proven ability to run engineering teams in Agile and hybrid delivery environments.
• Strong stakeholder management, vendor management, planning, and budgeting skills.
• Excellent problem-solving, communication, and leadership capabilities.

Good to Have

• Knowledge of branch technology, teller systems, and backoffice standard processes for branch operations.
• Experience delivering large-scale modernisation programs in regulated environments.

Job Summary:

Our payments Practice has a need to grow our capability in the region. This person will lead the end-to-end delivery of a major ATM Software Migration program for a leading banking client. This role requires strong technical leadership, hands-on expertise across ATM platforms, acquiring and issuing payments switches, content management systems for smart ATM/Kiosks and the ability to manage cross-functional engineering teams to deliver secure, stable, and modernised solutions to support the modernisation of in branch services.

Key Responsibilities:

• Lead engineering teams responsible for ATM software migration, modernisation, and integration.
• Drive the technical roadmap, architecture decisions, and migration strategy aligned with banking standards and policies and compliance of banking regulators.
• Oversee the design decisions for ATM upgrades and workflow integrations for planned operational efficiency with vendor integrations,
• Messaging translations and guidance to impacts and risks for all ATM/kisk messages for ‘On-Us’ and OFI transactions with least cost routing across domestic and international payment schemes.
• Manage development, testing, deployment, scheduled migration of devices and post-go-live support for ATM channels. Including the PCI-DSS compliance certifications of devices and core systems.
• Collaborate with bank business owners and stakeholders for Architecture, Cyber Security, Infrastructure, and Branch Operations teams.
• Identify risks, manage dependencies, and ensure delivery within timelines.
• Provide engineering leadership, mentorship, performance management, and resource planning.

Skills & Experience Required:

• 8+ years of experience in ATM Acquiring and payment switching services software engineering, with at least 3–5 years in engineering leadership/management.
• Detailed knowledge of AS2805, ISO8583 and ISO 20022 message standards.
• Strong experience in ATM software migration, ATM application development, or ATM channel modernisation.
• Hands-on background with ATM platforms and Kiosk modernisation and scheme routing protocols.
• Experience working in banking environments with strong regulatory and security expectations.
• Proven ability to run engineering teams in Agile and hybrid delivery environments.
• Strong stakeholder management, vendor management, planning, and budgeting skills.
• Excellent problem-solving, communication, and leadership capabilities.

Preferred to have:

• Knowledge of branch technology, teller systems, and backoffice standard processes for branch operations.
• Experience delivering large-scale modernisation programs in regulated environments.

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

About Us

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more.

Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

For more information on the company, please visit our website or LinkedIn community.

Sustainability and Health Safety Commitment

At Synechron, we are committed to integrating sustainability into our business strategy, ensuring responsible growth while minimizing environmental impact. Employees play a key role in driving our sustainability initiatives, from reducing our carbon footprint to fostering ethical and sustainable business practices across global operations. All positions are required to adhere to our Sustainability and Health Safety standards, demonstrating a commitment to environmental stewardship, workplace safety, and sustainable practices.