This full-time, 12-month maternity cover role at Novotel Queenstown Lakeside is for a People & Culture Coordinator. The position involves supporting key HR functions such as recruitment, onboarding, training, and engagement initiatives. The coordinator will work closely with hotel leaders to foster a positive workplace, handling administrative tasks, staff records, payroll support, and internal communications. Ideal for a people-focused individual with strong administrative and communication skills, looking to grow in hospitality.

Must Have

• Handling enquiries, contracts, and correspondence
• Assisting with social media postings and staff events
• Providing professional and friendly service to staff
• Assisting with staff onboarding and maintaining work culture
• Supporting Learning & Development scheduling and recording
• Maintaining staff records, reports, and ensuring compliance
• Supporting the payroll process
• Effective correspondence and interaction with internal teams
• Proficiency with Microsoft suite
• Strong organizational and time management skills with attention to detail
• Ability to maintain the highest level of confidentiality
• Valid visa to work in New Zealand for 12 months

Good to Have

• Experience in a similar HR support and administrative role
• Enthusiastic, driven, and positive energy
• Natural ability to connect with people and build relationships across levels

Perks & Benefits

• Staff meals provided while on shift
• Uniforms, washed and laundered daily
• Access to Accor Academy for learning and development
• Accor Heartist Benefits (discounted Food & Beverage + Accommodation Worldwide)
• Accor's refer-a-friend bonus
• Accor's Parental Leave Scheme
• Access to Employee Assistance Program

Company Description

Novotel Queenstown Lakeside is located on the shores of Lake Wakatipu, a 4 star property with 273 rooms, meeting facilities and a stunning view from our Elements Restaurant. Conveniently placed in prime location in Queenstown, making it one of the most iconic tourist destination Hotels in the World! We are proud of our diverse workplace with up to 30 different nationalities from all over the world.

Job Description

We’re offering an exciting 12-month maternity cover opportunity for a people-focused People & Culture Coordinator to join Novotel Queenstown Lakeside. This full-time role is perfect for someone passionate about people and culture, supporting key HR functions such as recruitment, onboarding, training, and engagement initiatives while working closely with hotel leaders to create a positive and inclusive workplace. Ideal for a strong communicator with excellent administration skills looking to grow their career in hospitality, the role is 40 hours per week, Monday to Friday (8:30am–5:00pm), commencing 17 February 2026.

Key responsibilities:

• Handling enquiries, contracts, assisting with correspondence
• Social media postings, assisting with staff events and internal promotional material
• Offering professional, engaging and friendly service to support staff and departments
• Assisting with Onboarding of staff and continuing a strong & healthy work-culture.
• Assist with Learning & Development scheduling and recording.
• Maintaining staff records, reports, monthly stats and compliance.
• Supporting the payroll process.
• Effective correspondence and interaction with internal teams.
• Proficiency with Microsoft suite
• Some support required to assist Health & Safety and Environmental officer

Qualifications

• Experience in similar role in HR support and administrative will be advantageous
• Enthusiastic, driven and brings positive energy – you love to make things happen!
• A natural ability to connect with people and build relationships across levels.
• Ability to maintain the highest level of confidentiality.
• Strong organizational and time management skills with attention to detail.
• Applicants must have a valid visa to work in New Zealand for the whole 12 months.

Additional Information

Why work for Novotel, Queenstown?

• Staff meals provided while on shift
• Uniforms, washed and laundered daily.
• Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
• Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
• Accor's refer-a-friend bonus
• Accor's Parental Leave Scheme
• Access to our Employee Assistance Program
• Place of Employment will be Novotel Queenstown Lakeside

Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.