Join Petit Bateau as a part-time salesperson in Strasbourg. You will be a key player in the customer experience, handling sales from greeting to checkout, contributing to the store's economic performance, and performing all necessary non-sales tasks. This role involves advising clients, embodying brand values, managing CRM, achieving sales targets, and maintaining visual merchandising and stock.

Must Have

• Advise customers and meet their expectations
• Embody and transmit the brand's history, values, and commitments
• Propose products and services with personalized technical arguments
• Recruit and retain Petit Bateau customers through CRM
• Achieve sales targets and develop store profitability
• Manage the entire sales process from start to finish
• Know cash register, refund, and return procedures
• Analyze results and propose actions to improve KPIs and customer satisfaction
• Contribute to omnichannel sales development
• Perform non-sales tasks for a premium in-store experience
• Participate in visual merchandising according to brand standards
• Respect and apply stock management procedures (reception, shipping, replenishment, inventory)
• Curious, motivated, sensitive to CSR, affinity with Petit Bateau brand
• Comfortable with digital tools
• Dynamic and versatile
• Comfortable in English for sales

Good to Have

• Enjoy working in a team and strengthening group cohesion
• Develop and maintain quality, respectful, and lasting customer relationships
• Analyze results and propose action plans
• Lead a team
• Thrive in a multi-tasking environment

Perks & Benefits

• Clear career development path
• HR policy focused on employee experience
• Training opportunities
• Cross-functional missions
• Mobility opportunities
• Open to all personalities
• Video interview process for better acquaintance
• Position open to people with disabilities

Company Description

Petit Bateau is the brand that has accompanied all generations for over 130 years.

"Freedom, Quality, Durability" is the motto carried by the 2800 employees who work for its worldwide influence.

Born in Troyes in 1893, the Petit Bateau brand is proud of its French heritage and its know-how that allows it to create clothes that stand the test of time.

Within the Rocher Group, Petit Bateau embodies a mischievous and joyful spirit, through clothes in which one can unleash their creativity and desire to move.

Because the brand has made it its mission to Connect Children to Nature, it is committed to being more sustainable. Because the only way to make responsible clothing is to make durable clothing. To achieve this mission, the brand has made 10 strong commitments to drive a transformation movement in the textile industry towards more well-being and respect for the environment.

Petit Bateau has over 400 stores in France and internationally. The animation of our Retail teams is based on strong commitments (CSR, digital...), with a constant objective of offering the best customer experience.

Do you want to come aboard?

Joining our crew is just a click away: apply!

Job Description

Position

Joining Petit Bateau means benefiting from a development path allowing you to have a clear career path through an HR policy focused on employee experience (training, cross-functional missions, mobility).

As a SALESPERSON (M/F/X), you will be an essential actor in the customer experience! You will carry out sales from A to Z (from greeting to checkout / taking leave), participate as a team in the economic performance of the point of sale, and perform all allocated non-sales tasks necessary for its proper functioning.

Your main activities will be the following:

• Advise customers to satisfy 100% of their expectations
• Embody and transmit the brand's history, 'values', and commitments
• Propose products and services in a personalized manner with the right technical arguments according to the identified need
• Recruit and retain Petit Bateau customers through the CRM program and satisfaction
• Generate turnover to develop the profitability of the point of sale
• Accompany the sale from A to Z and convert
• Know cash register, refund, return procedures...
• Analyze results, implement individual actions, and propose collective actions to improve KPIs and customer satisfaction
• Contribute to the achievement of objectives and the development of physical and omnichannel turnover of the point of sale
• Perform non-sales tasks for a premium in-store experience
• Participate in visual merchandising by respecting PB standards (labeling, merchandising, POS, folding, cleanliness)
• Respect and apply stock management procedures (reception, parcel sending, replenishment, reserve storage, inventory)

Qualifications

Profile

You are:

• Curious
• Motivated
• Sensitive to CSR / affinity with the Petit Bateau brand and its values
• Comfortable with digital tools
• Dynamic and versatile
• Comfortable in English allowing you to complete a sale from A to Z

You like:

• Working in a team and actively participating in strengthening group cohesion
• Developing and maintaining quality, respectful, and lasting relationships with customers
• Analyzing results and proposing action plans
• Leading a team
• Evolving in a multi-tasking environment

Additional Information

Other information

Petit Bateau is open to all personalities, we do not want to miss your profile by only taking into account a few lines of your CV, which is why we give you the floor during our recruitment process.

Upon submission of your CV, you will receive a link for a video interview that will allow us to get to know you better. You will simply need to indicate your name, first name, and email address and record yourself spontaneously and authentically!

This position is open to people with disabilities.

Job Location

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