Permit Operations Lead (NYC)

8 Minutes ago • 4 Years +

Operations

Job Description

PermitFlow is seeking a detail-oriented Permit Operations Lead to manage the end-to-end construction permit application process. This role involves researching requirements, preparing and submitting applications, monitoring status, and ensuring compliance. The lead will also serve as the primary customer contact, generate reports, and identify process improvements to streamline workflows. The position requires strong organizational and communication skills, with a focus on accuracy and efficiency in a fast-paced, hybrid work environment in New York City.

Must Have:

Manage end-to-end permit application process
Ensure complete and accurate applications
Monitor permit status and expedite approvals
Serve as primary customer contact for permit updates
Generate permit status reports
Identify and implement process improvements
4+ years experience in permit processing, construction administration, or project management
Knowledge of construction plans and permit processes
Strong attention to detail
Excellent organizational and time management skills
Ability to work independently and in a team
Effective written and verbal communication skills
Proficiency in computer applications and database management

Perks:

Equity packages
Competitive Salary
100% Paid health, dental & vision coverage
Home office & equipment stipend
Lunch & Dinner provided via UberEats w/ a fully stocked kitchen
Commuter benefits
Team building events
Unlimited PTO

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About PermitFlow

PermitFlow’s mission is to streamline and simplify construction permitting in the $1.6 trillion United States construction market. Our software reduces time to permit, supporting permitting end-to-end including permit research, application preparation, submission, and monitoring.

We’ve raised a $31m Series A led by Kleiner Perkins with participation from Initialized Capital, Y Combinator, Felicis Ventures, Altos Ventures, and the founders and executives from Zillow, PlanGrid, Thumbtack, Bluebeam, Uber, Procore, and more.

Our team consists of architects, structural engineers, permitting experts, and workflow software specialists, all who have personally experienced the pain of permitting.

What You’ll Do:

We are seeking a detail-oriented and proactive Permit Operations Lead to join our team. The Permit Operations Lead will be responsible for processing and managing the permit application process from start to finish, ensuring compliance with all relevant regulations and requirements. The ideal candidate will have strong organizational skills, excellent communication abilities, and a thorough understanding of permit procedures.

Manage the end-to-end permit application process, including researching permit requirements, completing application forms, gathering supporting documentation, and submitting applications to relevant authorities.
Ensure that permit applications are complete and accurate and that all required documentation is provided to relevant authorities.
Monitor the status of permit applications and follow up with agencies as needed to expedite approvals
Serve as the primary point of contact for customers regarding permit status, requirements, and updates.
Generate reports on permit status and provide updates to customers
Identify opportunities for process improvement within the permitting process, implementing best practices to streamline workflows and increase efficiency.

Qualifications & Fit:

4+ years experience in permit processing, construction administration, project management, or a related field preferred.
Knowledge of construction plans and permit processes.
Strong attention to detail and ability to accurately review and process complex documents
Excellent organizational and time management skills, with the ability to manage multiple projects simultaneously.
Ability to work independently with minimal supervision and as part of a team in a fast-paced environment.
Effective communication skills, both written and verbal, with the ability to interact with diverse stakeholders
Proficiency in computer applications, including Google and database management