Product Operations Manager

About PermitFlow

PermitFlow is redefining how America builds. Pre-construction remains one of the most broken and manual parts of the $1.6T construction industry, causing massive delays, wasted capital, and lost opportunity across the built world. Our AI workforce delivers unprecedented speed, accuracy, and visibility to pre-construction — accelerating housing development, enabling clean-energy projects, and driving economic growth in communities nationwide. To date, we’ve powered over $20B in real estate development, helping builders and contractors move faster, reduce risk, and scale with confidence.

We’re entering hypergrowth with clear product-market fit and a world-class team from top AI and construction companies. We’ve raised over $36.5M from Kleiner Perkins, Initialized Capital, Y Combinator, Felicis Ventures, and Altos Ventures, alongside backers from OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber. We are on a mission is to modernize how the built world operates.

Our HQ is in New York City with a hybrid schedule (3 in-office days per week). Preference for NYC-based candidates or those open to relocation.

✅ What You’ll Do

• Partner closely with Product, Engineering, Analytics, and AI teams to build the operational backbone that drives faster, smarter product development.
• Streamline how insights, data, and customer feedback flow through the product lifecycle: discovery, prioritization, design, build, launch, and iteration.
• Lead the design and improvement of product processes, tools, and systems that scale with our growth.
• Collaborate cross-functionally with Operations, Sales, and Customer Success to ensure launch readiness and alignment across teams.
• Develop and maintain dashboards, metrics, and experimentation frameworks to measure product impact and team efficiency.
• Act as the connective tissue across product and go-to-market teams, improving communication, documentation, and execution velocity.
• Support the integration of AI workflows and data-driven automation into core product and operational processes.
• Identify bottlenecks in product delivery and implement improvements to increase speed, quality, and repeatability.

🙌 What We’re Looking For

• 2+ years of experience in product operations, product strategy, or a similar cross-functional role at a high-growth SaaS or AI-driven company.
• Strong operational mindset: process design, data-informed decision making, and systems thinking.
• Proven ability to collaborate across product, engineering, analytics, and business functions to drive alignment and execution.
• Strong analytical and data literacy skills; able to synthesize insights and guide prioritization.
• Excellent communicator who can bridge technical and business teams.
• Experience with product and analytics tools (e.g., Tableau, Looker, Amplitude or similar).
• Familiarity with AI workflows or interest in how AI augments modern product development.
• Startup mindset: resourceful, proactive, and comfortable building from 0→1.

💙 Benefits:

• 📈 Equity packages
• 💰 Competitive Salary
• 🩺 100% Paid health, dental & vision coverage
• 💻 Company issued laptop
• 🎧 Home office & equipment stipend
• 🍽️ Lunch & Dinner provided via UberEats w/ a fully stocked kitchen
• 🚍 Commuter benefits
• 🎤 Team building events
• 🌴 Unlimited PTO