Physical Operations Manager, Solutions

The Orchard is seeking a Physical Operations Manager to join our dynamic Solutions team in the UK. You will be responsible for the seamless operation of the UK Physical Supply Chain, synthesizing interactions across Orchard internal departments and clients, and our warehousing and fulfillment partner, DP World. This is a highly responsible role that requires working to strict deadlines, a keen eye for detail, and a love for all types of music.

What you'll do:

• Work closely with Orchard stakeholders including but not limited to Solutions Managers, Physical Sales, International Inventory & Supply Chain Management and Relationship teams to ensure all stock delivery requirements and deadlines are met.
• Support to wider Physical Solutions team, including Manufacturing & D2C Managers, as required.
• Act as the day to day contact for our warehousing and logistics partner, DP World.
• Coordinate new release quantity projections and stock delivery for International clients without dedicated UK Relationship teams.
• Monitor catalogue stock levels in the UK supply chain, advising and organising restocks and destruction of overstocks.
• Organise and monitor International shipments, working with carriers to resolve any logistical issues or customs delays.
• Advise and remind internal and external stakeholders on physical supply chain best practices.

Who you are:

• Highly organised, bringing a methodical and exacting approach to your work.
• At least 2 years of experience working in physical music distribution.
• Excellent Excel / Google Sheets skills.
• A multi-tasker with supreme attention to detail, follow-through and effective prioritization.
• Effective communicator on phone, email, and in person.

What we give you:

• You join a vibrant global community with the opportunity to channel your passion every day.
• A modern office environment designed for you, empowering you to bring your best.
• Investment in your professional growth and development enabling you to thrive in our vibrant community.
• The space to accelerate progress, positively disrupt and create what happens next.
• We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives.
• We provide an excellent range of benefits like private medical cover, a generous pension scheme, life assurance, income protection, plus loads of music industry perks. There’s also time off over winter break.

Equal Opportunities

As an active part of a culturally and socially diverse society, Sony Music’s aim is that our workforce is diverse and inclusive. Sony Music is an equal opportunity employer and supports workforce diversity.

We employ, retain, promote and otherwise treat all employees and job applicants according to their merit, qualifications, competence and talent. We apply this policy without regard to any individual’s sex, race, religion, origin, age, sexual orientation, marital status, medical condition or disability.

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Please click here to read our privacy policy before beginning the application process as you will need to agree to the terms of the policy before submitting your information.

Please note that applicants must be at least 18 years of age.

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