PMO Analyst

SailPoint is seeking a motivated PMO Analyst to support Recurring Services activities in Pune, India. This full-time role involves working with CRM and PSA tools to manage sales opportunities, ensure accurate forecasting, and facilitate smooth project invoicing. The ideal candidate is a self-starter with strong attention to detail, comfortable in a fast-paced environment, and possesses 2+ years of experience in a business analyst or administrative role. Responsibilities include creating/updating opportunities and projects in Salesforce, managing POs, payments, change orders, and assisting with SOW and timesheet administration.

Must Have

• Creating and updating opportunities within Salesforce
• Reviewing reports of license opportunities to ensure associated services opportunities are linked appropriately
• Creating projects within Salesforce and our PSA tool
• Working with PS managers and clients to ensure POs, payments, change orders, and invoices are received in a timely manner
• Assisting with SOW administration
• Assisting with Change Order administration
• Assisting with timesheet submission, tracking, and visibility
• Reporting and tracking on project hour usage
• Working with PS managers to identify opportunities needing updating and ensuring updates occur
• Working with Recurring Services Project, Engagement and Technical teams to follow up on customer projects and scheduling as needed

Good to Have

• Experience with spreadsheet software like Microsoft Excel and Smart sheets
• Experience with Salesforce
• Bachelor’s degree or equivalent experience (Computer Science or Engineering degree a plus)

Perks & Benefits

• Fun culture
• Innovative work
• Beautiful offices
• Awards and accolades
• Opportunity to impact cybersecurity
• Equal opportunity employer
• Diversity and inclusion

Why SailPoint?

Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices — oh, and everyone’s really nice. That’s what people say about SailPoint. We’re known as the company where everyone wants to work, and we have the awards to prove it. If you’re passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join our team in India.

SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT. Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations and more.

Who you are?

You are a motivated self-starter with a strong sense of responsibility. You have a positive attitude, bring a high level of energy with you every day and have a strong attention to detail. You are comfortable working in a fast-paced environment that requires the flexibility to work with moving targets and changing requirements. You bring 2 or more years of professional experience working in a business analyst or administrative role and can learn new skills quickly.

What you’ll do?

SailPoint is looking for candidate to support our Recurring Services activities. This role will work with Recurring Services team to provide both day-to-day insights and support of our Services sales opportunities. This role will involve working with CRM and PSA tools to keep records up to date, forecasting accurate, and ensure project invoicing is smooth and efficient.

• Within the first month, you will be introduced to your team and your job responsibilities by shadowing team members and taking over some administrative tasks.
• Within 2-3 months you will have taken over major administrative functions and start to operate independently.
• After 6 months you will have taken ownership of all major analytic functions within the Recurring Services team.

Responsibilities:

• Creating and updating opportunities within Salesforce.
• Reviewing reports of license opportunities to ensure associated services opportunities are linked appropriately.
• Creating projects within Salesforce and our PSA tool.
• Working with PS managers and clients to ensure POs, payments, change orders, and invoices are received in a timely manner.
• Assisting with SOW administration.
• Assisting with Change Order administration.
• Assisting with timesheet submission, tracking, and visibility.
• Reporting and tracking on project hour usage.
• Working with PS managers to identify opportunities needing updating and ensuring updates occur.
• Working with Recurring Services Project, Engagement and Technical teams to follow up on customer projects and scheduling as needed.

Requirements:

• Excellent verbal and written communication skills, and ability to comprehensively and clearly present strategic issues and solutions.
• Experience with spreadsheet software like Microsoft Excel and Smart sheets a strong plus
• Experience with Salesforce a strong plus
• Proven skills at cultivating strong working relationships and working well within a team to learn and share knowledge.
• Ability to work in multiple time zones, specifically supporting the United States time zones.

Education:

• Bachelor’s degree or equivalent experience (Computer Science or Engineering degree a plus).

Travel:

• This position requires up to 5% travel.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.

About Us

SailPoint is a leading provider of identity security for the modern enterprise. Enterprise security starts and ends with identities and their access, yet the ability to manage and secure identities today has moved well beyond human capacity. Using a foundation of artificial intelligence and machine learning, the SailPoint Identity Security Platform delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and environmental needs of today’s cloud-oriented enterprise. Our intelligent, autonomous, and integrated solutions put identity security at the core of digital business operations, enabling even the most complex organizations across the globe to build a security foundation capable of defending against today’s most pressing threats.

Equal Employment Opportunity Policy Statement

The employment policy of SailPoint is to provide equal opportunity to all persons, and it is SailPoint’s policy to take affirmative action to employ and advance in employment protected veterans and individuals with disabilities.

It is SailPoint’s policy to recruit, hire, train and promote qualified individuals in all job titles, and ensure that all other personnel actions are administered without regard to race, color, religion, national origin, sex, military and/or veteran status, disability, or other legally protected status, and we will ensure that all employment decisions are based only on valid job requirements. SailPoint does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986.

Employees and applicants shall not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in or may engage in any of the following activities:

• Filing a complaint;
• Assisting or participating in an investigation, compliance evaluation, hearing, or any other activity related to the administration of the affirmative action provisions of Section 503, VEVRAA, or any other Federal, State or local law requiring equal opportunity for individuals with disabilities or protected veterans;
• Opposing any act or practice made unlawful by Section 503, VEVRAA, or their implementing regulations in this part, or any other Federal, State or local law requiring equal opportunity for individuals with disabilities or protected veterans; or
• Exercising any other right protected by section 503, VEVRAA or their implementing regulations.

SailPoint will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified employee or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.

SailPoint’s affirmative action program contains an audit and reporting system which enables us to measure the effectiveness of our program, indicate any need for remedial action, determine the degree to which our objectives have been attained, determine whether protected veterans and individuals with disabilities had had the opportunity to participate in company-sponsored activities, measure our compliance with the program’s specific obligations, and document actions taken to comply with these obligations.