Principal Consultant, Digital Sourcing Solutions - Ontario, Canada

The Principal Consultant, Digital Sourcing Solutions, supports clients in developing IT Delivery Strategies and Sourcing Solutions within the Digital practice. This role involves leading projects to achieve client goals like revenue generation and optimization, assessing business needs, and providing value-added solutions. Consultants interact with senior executives, assist with IT assessment projects, and serve as trusted advisors in technology, sourcing, and project management. Key responsibilities include data analysis, developing sourcing agreements, managing vendor selection, and overseeing project deliverables and budgets.

Must Have

• Lead/assist projects for client revenue, savings, optimization
• Assess client business needs and provide solutions
• Interact with senior client and service provider executives
• Lead IT strategy and assessment projects (e.g., Cloud, SaaS)
• Serve as a trusted advisor in technology, sourcing, project management
• Develop and customize project work plans
• Perform data analysis, current state assessments, and strategy development
• Execute sourcing agreements and transactions
• Manage vendor selection through the sourcing lifecycle
• Manage engagement budget, work plans, and project risks
• 10+ years in industry, sourcing, or managed services consulting
• 8+ years in complex project participation
• 5+ years in IT Management or technical delivery leadership
• Excellent communication skills (presentation, verbal, written)
• Expertise in at least two digital/cloud technologies (e.g., DevOps, Cloud Architecture, SaaS, IaaS)
• Proficiency in MS-Office suite
• Experience with Contract Life Cycle tools (Ariba, Coupa)
• Bachelor’s Degree

Good to Have

• Big 4 consulting experience
• MBA or another advanced degree(s)

Perks & Benefits

• Autonomy to help clients
• Support from over 1400 global teammates
• Inclusive work environment
• Equal opportunity workplace

Description

Principal Consultant, Digital Sourcing Solutions - Ontario, Canada

Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital solutions faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there.

Position Overview

This role, reporting into the Sourcing Solution of the Digital practice within the Americas Consulting region, supports one or multiple engagements simultaneously with a small to mid-size team of ISG consultants and advisors. These engagements may be part of a broader program-level engagement, may focus on a specific area, or may span widely across technology, or into components of business operations.

This role will support the development of IT Delivery Strategies and Sourcing Solutions. While ISG holds a solid point of view with relevant methodologies, structured design approaches, and artifacts, our consultants and advisors are key to providing leading value-added solutions that meet our clients’ targeted outcomes.

Responsibilities

• Leads or assists with projects that enable the client to realize its goals and objectives. For example, generate client revenue, savings, optimization, etc.
• Facilitates, evaluates, and confirms the needs of the client’s business and assists in the assessment of how ISG can provide a solution to provide optimal business benefit
• Interacts directly with senior client and technology service provider executives
• Assists and/or leads client strategy and IT assessment projects related to specific technologies (e.g., Cloud Services, SaaS platforms, etc.), IT architecture, process, and design, ensuring effective alignment of IT investment with business requirements
• Serves as a trusted advisor to clients and technology service providers in areas of technology expertise, sourcing, project management, executive relationships, leadership, and negotiations
• Independently develops project work plans and customizes them to meet client specifications
• Performs data metrics analysis, comparison with market data, current state assessments, change readiness, gap and opportunity analysis, delivery model alternatives analysis, and a service delivery strategy
• Develops, leads, and executes all components of sourcing agreements and associated transactions, including the services, financial, performance, resource, governance, service delivery and management, and contract terms
• Leads or assists in the development of strategy or tactics to drive service providers to the client-desired outcomes
• Assists post-assessment transactional work, including managing the sourcing lifecycle through vendor selection
• Participates in the planning and the development of all project deliverables and assumes overall responsibility for the engagement budget, work plans, scope, project milestones, issues management, and risk management utilizing ISG’s methods, tools, and templates

Required Skillsets

• This is a remote position based in the US or Ontario, Canada
• 10+ years of relevant industry, sourcing, or managed services consulting
• 8+ years participating in large, complex, and /or multiple smaller to medium projects simultaneously, highly leveraged and potentially virtual or global teams, consisting of various skill sets, to deliver consulting engagements
• 5+ years in IT Management, working in a technical delivery role, including in an environment managing or providing delivery leadership for complex operations
• Big 4 consulting experience is a plus
• Excellent presentation, verbal, and written communication skills with the ability to understand complex business problems, synthesize conversations, business solutions, and effectively communicate at all levels of corporate organizations
• The ability to listen to clients and interpret business needs into solutions and requirements
• Subject Matter Expert with deep operational and/or technical knowledge in at least 2 of the following subjects:

• Enterprise Agility (DevOps)
• Cloud Architecture and Design
• Cloud Computing (SaaS, PaaS, IaaS)
• Applications and Infrastructure Virtualization
• Applications Rationalization and Modernization
• Analytics, IOT, Automation
• Enterprise Architecture
• Applications Development, Maintenance, and Support
• Data Center Operations
• Managed Network Services
• Workplace Services
• Service Desk
• Or Technology Modernization

• Expert knowledge with MS-Office suite of software applications and tools, including Microsoft Word, Excel, PowerPoint, MS Teams, and MS Outlook
• Hands-on experience with Contract Life Cycle tools (e.g., Ariba, Coupa) for IT services and software/hardware assets, providing contract management consulting and optimization recommendations across IT services, applications, infrastructure, BPO, software, and hardware.

Education

• Bachelor’s Degree required
• MBA or another advanced degree (s) desirable

At ISG, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal opportunity workplace, and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be.

The duties and responsibilities described in this job description may not be a comprehensive list. Additional tasks may be assigned to the employee from time to time and/or the scope of the job may change as necessitated by business demands.

#LI-Remote