Process Excellence Specialist Lead

Stibo Systems is seeking a Senior Process Excellence Specialist Lead to design, measure, and continuously improve business processes. This role involves implementing a repeatable operating model for process governance, defining standards, and driving cross-functional improvements. The specialist will anchor continuous improvement by providing tools, training, and embedding data-driven performance metrics across the organization to ensure efficiency, transparency, and measurable business impact.

Must Have

• Design, measure, and continuously improve business processes.
• Introduce a repeatable operating model for process governance.
• Ensure processes are documented, owned, measured, and optimized.
• Create frameworks and routines for high-impact value streams.
• Drive process improvement roadmap and build capabilities.
• Define process standards, hierarchy, and ownership models.
• Establish governance cadences for critical processes.
• Map and optimize end-to-end processes, identifying bottlenecks.
• Define process-level KPIs and visualize performance with BI.
• Embed performance metrics into leadership and operational routines.
• Provide tools, playbooks, and training for continuous improvement.
• Facilitate workshops and promote data-driven improvement culture.
• Scale frameworks across value streams and establish lasting governance.

Perks & Benefits

• Work-life balance
• Flexibility through a hybrid work model
• MindFUL and MindFuel days (global days off and learning days)
• Volunteer days
• Worldwide career opportunities
• Multicultural teams
• Access to learning platforms like Udemy
• Caring and inspiring environment
• Promoting a happy and healthy lifestyle through a wide range of facilities and activities

We are looking for a Senior Process Excellence Specialist to shape how Stibo Systems operates — designing efficient, data-driven processes that drive accountability, clarity, and measurable business impact across the organization

“This role is all about creating clarity, accountability, and excellence in how we work—enabling Stibo Systems to operate efficiently, transparently, and with measurable impact.” Says Simon Hartington, Director Strategy & Transformation.

This is the role and main tasks

As Senior Process Excellence Specialist, you will anchor Stibo Systems’ process excellence capability by designing, measuring, and continuously improving business processes. You will introduce a repeatable operating model for process governance, ensuring processes are documented, owned, measured, and optimized across functions.

Starting with high-impact value streams such as the Onboarding Process, you will create frameworks and routines that can scale across the company, enabling coordinated, data-driven dialogue and embedding accountability and performance improvement into daily operations.

More specifically, you will:

• Implement Process Excellence in Stibo Systems; You will drive our process improvement roadmap and build capabilities and tooling across the different functions.
• Build the Process Excellence Framework, you will define process standards, hierarchy, and ownership models with the Leadership team as well as establish governance cadences, and ensure critical processes are documented, measured, and maintained. Identify critical business processes on Strategic, Tactical and Operational levels.
• Drive Cross-Functional Improvements, you will map and optimize end-to-end processes, standardize handoffs, identify bottlenecks, and prioritize initiatives with measurable business impact.
• Process Performance & KPI Governance, you will define process-level KPIs, partner with BI to visualize performance, and embed metrics into leadership and operational routines.
• Anchor Continuous Improvement, you will provide tools, playbooks, and training, facilitate workshops, and promote a culture of structured, data-driven improvement.
• Scale and Sustain Excellence, you will roll out frameworks across value streams, apply learnings to new processes, and establish lasting governance routines for continuous improvement.

This is your team

You will work closely with leaders and operational teams across the organization to embed process excellence in day-to-day operations. You will partner with Business Intelligence, functional leaders, and process owners to ensure processes are measurable, scalable, and continuously optimized. You will report directly to Simon Hartington, Director Strategy & Transformation.

Who we are looking for

We are searching for a system thinker and process expert who naturally connects process design, data, and accountability. You thrive in collaborative environments, communicate clearly, and influence without authority. You bring structure to ambiguity and drive measurable improvement across complex organizations.

Moreover, you:

• Bring 6–10 years of experience in process management, operational excellence, Lean management, or continuous improvement, ideally within SaaS or technology companies.
• Have a strong background in process documentation, analysis, performance management and experience working with different stakeholders (C-level, people leaders, different geographies, different functions etc.)
• Are skilled in frameworks such as BPM, operating models, and governance systems.
• Understand KPI frameworks, dashboards, and business operations.
• Are an effective facilitator, capable of engaging leadership and operational teams.
• Can translate frameworks into practical routines that create measurable impact.

We offer

At Stibo System, we offer more than just a job. We put people first and inspire you to become the best version of yourself.

• We care about our colleague’s work-life balance, and we offer flexibility through a hybrid work model. We offer “MindFUL” and “MindFuel” days which are global days off and learning days, volunteer days and much more
• International: A growing global company, worldwide career opportunities, multicultural teams and access to learning platforms like Udemy
• Well-being: A caring and inspiring environment, promoting a happy and healthy lifestyle through a wide range of facilities and activities

Join Stibo Systems, where we embrace 'All Kinds of Data Minds.'

Stibo Systems is a global company with Danish heritage. We empower businesses to become digital leaders through our AI-powered, SaaS-based multidomain master data management solutions. By connecting data across products, customers, suppliers and more, we drive growth, efficiency, and sustainability for our customers.

At Stibo Systems, our people are key to our success and you will find an environment that values creativity, curiosity, and analytical thinking. We're committed to making you feel trusted, invested in, and connected, fostering a workplace where every data mind thrives.

Interested?

We invite candidates for interviews on a continuous basis, so please apply as soon as possible.