RazerStore Supervisor
Job Summary
Job Description
Razer is seeking a dedicated RazerStore Supervisor to manage daily store operations, supervise sales associates, and ensure exceptional customer service. This role involves leading a team to meet sales targets, providing training, handling customer inquiries, managing inventory, and assisting the Retail Manager. The supervisor will also support community events to drive store traffic, contributing to Razer's mission of revolutionizing gaming.
Must have:
- Lead and motivate the team to meet and exceed sales targets and KPIs.
- Provide training on customer service, product knowledge, and sales strategies.
- Ensure exceptional customer service standards.
- Oversee daily store operations, including opening and closing procedures.
- Manage inventory levels, cash management, and ensure appealing product displays.
- Handle customer inquiries and resolve issues promptly and professionally.
- Analyze sales reports and implement improvement strategies.
- Maintain a clean, organized, and safe store environment.
- Assist the Retail Manager in all aspects of store operations.
- Minimum of 3 years of retail sales experience.
- 2 years of supervisory experience in a retail environment.
- Proven ability to drive sales and achieve KPIs.
- Strong leadership, team management, and motivational skills.
- Excellent communication and interpersonal skills.
- Ability to train, develop, and motivate team members.
- Strong organizational and problem-solving skills.
- Basic understanding of sales principles and customer service practices.
- Knowledge of POS systems and cash handling.
- Basic math and computer skills (Microsoft Word and Excel).
- Flexibility to work various shifts, including evenings, weekends, and holidays.
Perks:
- Opportunity to make an impact globally
- Working across a global team
- Accelerated growth, both personally and professionally
- Unique, gamer-centric #LifeAtRazer experience
- Certified as a Great Place to Work® in United States and Singapore
4 skills required
Job Details
Job Responsibilities :
Our RazerStore is seeking an experienced and dedicated retail supervisor to join our team. The retail supervisor will be responsible for managing the daily operations of the store, supervising sales associates, and ensuring exceptional customer service. They will problem-solve and support opportunities to drive traffic into the store through community events and partners.
Pay Rate: $23/hr
Essential duties and responsibilities:
- Lead and motivate the team to meet and exceed sales targets and KPIs.
- Provide training on customer service, product knowledge, and sales strategies.
- Drive performance through positive coaching and feedback.
- Ensure exceptional customer service standards.
- Oversee daily store operations, including opening and closing procedures.
- Manage inventory levels, cash management, and ensure appealing product displays.
- Handle customer inquiries and resolve issues promptly and professionally.
- Analyze sales reports and implement improvement strategies.
- Maintain a clean, organized, and safe store environment.
- Assist the Retail Manager in all aspects of store operations.
- Perform other duties as assigned.
Pre-Requisites :
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
- Minimum of 3 years of retail sales experience, preferably in a KPI-driven store.
- 2 years of supervisory experience in a retail environment.
- Proven ability to drive sales and achieve KPIs.
- Strong leadership, team management, and motivational skills.
- Excellent communication and interpersonal skills.
- Ability to train, develop, and motivate team members.
- Strong organizational and problem-solving skills.
- Basic understanding of sales principles and customer service practices.
- Knowledge of POS systems and cash handling.
- Basic math and computer skills (Microsoft Word and Excel)
- Flexibility to work various shifts, including evenings, weekends, and holidays.
References:
References will be requested upon hire.
Salary Ranges (per annum):
$69,064.00 - $115,107.00
Disclaimer: Exact compensation may vary based on skills, experience, and location.
Similar Jobs
Looks like we're out of matches
Set up an alert and we'll send you similar jobs the moment they appear!
Similar Skill Jobs
Looks like we're out of matches
Set up an alert and we'll send you similar jobs the moment they appear!
Jobs in San Jose, California, United States
Looks like we're out of matches
Set up an alert and we'll send you similar jobs the moment they appear!
Similar Category Jobs
Looks like we're out of matches
Set up an alert and we'll send you similar jobs the moment they appear!
About The Company
At Razer, you'll be at the forefront of the most exciting industry in the world — gaming. Evolving forms of gaming require evolving forms of hardware, software and services. That’s where Razer comes in, offering innovative top-of-the-line products and services to allow gamers to fully immerse in the ultimate gaming experience.Getting onboard Razer will place you on a global mission to bring gamers closer to the games they love. Razer is a place to do great work, offering you the opportunity to be a part of a global team across 11 countries. Whether you are a hardcore evangelist who breathe life to the latest and greatest gaming gear or a behind-the-scene hero who runs our global operations, you are assured of a career-changing quest that transcends time zones and culture with one single spell: For Gamers. By Gamers.The journey towards phenomenal-ness won’t come easy. However, we will excel because gamers rely on teamwork. We achieve greatness because we are wicked problem-solvers and tenacious in clinching victories in all that we do. It is the team that makes Razer where it is today and will continue to bring Razer to even greater heights.
Get notified when new jobs are added by Razer
