Regional Sales Manager, EJBN EI (East Java Bali Nusra, East Indonesia)

About the Role

Ready to take the lead as our Regional Sales Manager?

Join us in Surabaya - East Java and handle EJBNEI, our new region, where you’ll spearhead a dynamic team of sales executives, district sales managers and area sales managers focused on merchant acquisition for our payment acceptance (GoPay & Spiker) and point-of-sale system (Moka). Leveraging your exceptional team management skills and interpersonal communication, you’ll engage directly with our merchant-partners, gaining insights into their field experiences and challenges. You'll tailor sales strategies to address their needs, streamline their operations, and drive growth. Your leadership will not only expand our merchant-partner network in the region but also ensure your team consistently meets and exceeds regional sales targets on time.

What You Will Do

• Lead a dynamic team of 4 district sales managers to succeed across our 3 key products, which are GMA (Payments acceptance through QRIS), Spiker (IOT enabled payment notifications) and Moka (point of sales system) across the regions of East Java, Bali, Kalimantan and Sulawesi.
• Ensure the consistent achievement of targets set by the company across different existing product lines as well as exciting upcoming products in the right way, ensuring sales SOPs and quality metrics are met.
• Collaborate closely with the Head of MSME sales to plan and implement effective sales strategies which are tailor made for the region.
• Utilise various performance management tools to ensure the team consistently meets the input metrics (meetings) as well as output metrics (conversions).
• Able to present complex ideas in a simple way to team members and also problem solve in a structured manner by breaking down a large problem into small solvable parts and solving for each.
• Able to utilise data analysis tools like excel / google sheets / data studio to comprehend sales data, analyse it and derive actionable insights for the team from it.
• Able to present data and performance to management whenever required in a structured manner.

What You Will Need

• At least 10+ years of experience in sales leadership leading & mentoring large teams (150+ people) in which sales executives need to sell to merchants like Prepaid Telecom, Fintech, BFSI, etc.
• Excellent negotiation and communication skills to achieve the merchant acquisition targets, and to collaborate with partners and colleagues of all levels
• Comfortable working at a fast speed in a dynamic environment and thus ready to work out of the comfort zone very frequently, hence prior experience working at a startup or tech company is a plus
• Experience of working in a distribution centric role in Prepaid telecom, FMCG & similar industries with working knowledge of Permanent Journey Plans, Route Mapping, Sector wise & beat wise working
• Knowledge of how to set up a new market, creating areas and sub areas inside a city for better coverage, planning manpower hiring requirements and execution.

About the Team

In the Offline Merchants team, we consistently strive to implement solutions that allow our merchant partners in Indonesia (and the greater Southeast Asian region) to sell their products both online and offline. We also work to improve the merchant-partner experience through product innovation and integration with the rest of the Gojek ecosystem.

Our portfolio of products includes merchant-facing solutions that aid our subscribed merchant partners in their sales operations. Southeast Asia is a highly dynamic market, where products have to react promptly to market trends and shifts, and where product managers and business leads need the flexibility to experiment and iterate fast. With that in mind, as the Sales team, we introduce and educate potential customers on how they can benefit by using our products.

One of the biggest obstacles our team has had to overcome is figuring out the most effective way to increase our standing in the market with our Point of Sales solutions. After many weeks of research, collaboration, and trial and error, we figured out that the best way to tackle this issue was to pour a bulk of our effort into acquiring more merchant partners in various industries, leveraging heavily on the Gojek ecosystem as a whole.

We're a highly flexible team with a target-driven mindset. We manage our work hours, so long as we deliver the expected results on time. As a team, we enjoy working with each other, learning from and about one another, and having fun all along the way.

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

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