Returns Employee
Job Description
- Experience with EPT, forklift or reach truck
- Accurate registration of incoming goods and processing of outgoing returns in ERP software (JDE)
- Use of Microsoft Outlook, Word and Excel
- Assessing and physically processing returns; forwarding and guiding claims to the Service Center
- Processing B2C shipments, creating RMAs and other receipts for storage
- Managing incoming emails and correct handling
- Scanning and archiving packing slips and documents
- Physically receiving and assessing all incoming and outgoing shipments
- Sending manual orders from the workshop
- Independently performing tasks
- Motivation, flexibility and a positive work attitude
- Independence and sense of responsibility
- Physical fitness for warehouse activities
- Availability from Monday to Saturday between 06:00 and 20:00 (working hours will be determined in advance)
- Accuracy, service-orientation and stress resistance
- Good computer skills (Excel, Word, Outlook)
- Good command of both Dutch and English (speaking and writing)
- A gross monthly salary of approximately €2,750, depending on age and experience
- A monthly bonus of €100 for good performance
- Travel allowance
- 42% discount on our products
- Free fresh fruit at work
- Access to our fitness room
- A pleasant working atmosphere within an international and dynamic organization with career opportunities
Job Description
Are you accurate, independent, and physically strong? Do you want to work for an internationally leading brand in the bicycle industry? Then this position is for you!
As a Returns Employee at Trek Bicycle, you are an essential link in our logistics chain. From our modern warehouse in Wijchen, we ensure that our high-quality bicycles – for both sporting and recreational purposes – arrive on time and in perfect condition at our customers worldwide.
You will find yourself in a collegiate working environment with ample room for personal development. Together with your team, you contribute to our mission: getting more people on bikes and contributing to a healthier world.
What will you do?
You are responsible for handling all returns to the NCI. Your tasks are divided into:
Administrative processing
- Accurate registration of incoming goods and processing of outgoing returns in ERP software (JDE)
- Use of Microsoft Outlook, Word and Excel
- Assessing and physically processing returns; forwarding and guiding claims to the Service Center
- Processing B2C shipments, creating RMAs and other receipts for storage
- Managing incoming emails and correct handling
- Scanning and archiving packing slips and documents
Operational tasks
- Physically receiving and assessing all incoming and outgoing shipments
- Sending manual orders from the workshop
- Independently performing tasks
Ancillary activities
- Management of lockers and loan bikes
- Management of wrist and hand scanners
- Requesting license plates via RDW
What do you bring?
- Motivation, flexibility and a positive work attitude
- Independence and sense of responsibility
- Physical fitness for warehouse activities
- Availability from Monday to Saturday between 06:00 and 20:00 (working hours will be determined in advance)
- Experience with EPT, forklift or reach truck is a plus
- Accuracy, service-orientation and stress resistance
- Good computer skills (Excel, Word, Outlook)
- Good command of both Dutch and English (speaking and writing)
What do we offer you?
- A gross monthly salary of approximately €2,750, depending on age and experience
- A monthly bonus of €100 for good performance
- Travel allowance
- 42% discount on our products
- Free fresh fruit at work
- Access to our fitness room
- A pleasant working atmosphere within an international and dynamic organization with career opportunities
Ready to be part of a passionate team that makes a worldwide impact? Apply now and cycle with Trek towards a healthier future!
