Sales Development Advisor

Your Role

As a Sales Development Advisor, you are the first line of support for our UK customers. You combine customer-centric service with a proactive sales drive, helping customers find the right solutions while developing long-term relationships.

You will:

• Handle a variety of customer questions and requests quickly and professionally
• Provide high-quality, customer-focused service that contributes to retention and satisfaction
• Actively engage with existing and potential customers (no cold calling – often there is already a connection)
• Identify cross-selling and upselling opportunities to grow customer accounts
• Follow up on your own customer portfolio, ensuring development before transferring accounts to Customer Care
• Contribute to sales objectives through proactive prospecting and participation in marketing campaigns
• Participate in sales-related projects (e.g., CX ambassadorship, market initiatives)
• Register and manage customer data and documentation in Salesforce
• Analyse customer insights and sales data to detect new opportunities
• Occasionally welcome customers at the office or attend trade fairs/events

Your Profile

• A proactive and curious mindset: you don’t just wait for work to come to you, you take initiative
• Strong communication skills: polite, customer-oriented, yet assertive when needed
• Driven by results, eager to build and maintain customer relationships
• A natural problem solver who dares to ask questions and dig deeper
• Languages:
• English: excellent written and spoken level (essential)
• Dutch: nice to have, but not required
• Experience with the UK market is not necessary – the approach is similar to our BE operations
• Sales experience is a plus, but motivation and drive are most important – school leavers are welcome

What We Offer

• A dynamic role with responsibility in an international company
• Room to grow and develop your expertise in sales, customer relations, and project participation
• A supportive team environment with coaching and mentoring from experienced colleagues
• Opportunities to take initiative, contribute to projects, and make a real impact

People are at our heart

TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.

About TVH

TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.