Sales Operations Analyst

As a Sales Operations Analyst, you will be crucial in enhancing sales efficiency, managing contract lifecycles, and ensuring smooth deal execution within global FinTech operations. Reporting to the Sales Operations Manager, you will drive sales efficiency, manage contract lifecycle processes, and enable seamless deal execution across our global FinTech operations. This role requires a detail-oriented, process-driven, and collaborative individual with a global mindset and a passion for technology and innovation in a fast-paced, high-impact environment.

Must Have

• Lead contract approval workflows ensuring compliance with commercial, legal, and product standards.
• Translate sales data insights into actionable process improvements for operational excellence and revenue growth.
• Partner with Sales, Legal, Finance, and Product teams across time zones for contract alignment.
• Develop, manage, and optimize Salesforce workflows and data quality processes.
• Coordinate cross-functional initiatives to enhance business processes, systems, and quality checkpoints.
• Bachelor's degree in Economics, Business Administration, Legal Management, or equivalent practical experience.
• 2-3 years of experience in Sales Operations, preferably in Software or FinTech companies.
• Strong ability to manage complex workflows, coordinate multiple stakeholders, and drive process improvements.
• Clear communication skills with experience in collaborative, matrixed environments and cross-functional project management.
• Proficiency in Salesforce, Microsoft Office Suite, CRM systems, and data analysis tools.

Good to Have

• Experience in FinTech industry or regulated financial services environment.
• Advanced Salesforce administration skills and experience with sales compensation management functions.
• Exposure to global teams and cultural nuances in cross-border collaboration.

Perks & Benefits

• Hybrid work environment
• Total rewards program (You&Q)
• Wealth building support
• Career growth support
• Well-being prioritization
• Family care support

As a Sales Operations Analyst reporting to the Sales Operations Manager, you'll play a critical role in driving sales efficiency, managing contract lifecycle processes, and enabling seamless deal execution across our global FinTech operations.

You'll thrive in this position if you're detail-oriented, process-driven, and collaborative, have a global mindset, and bring a passion for technology and innovation to a fast-paced, high-impact environment.

Key Responsibilities

• Lead contract approval workflows to drive timely and accurate deal completion while ensuring compliance with commercial, legal, and product standards.
• Translate sales data insights into actionable process improvements that support operational excellence and revenue growth objectives.
• Partner with Sales, Legal, Finance, and Product teams across time zones to align on contract requirements and ensure streamlined approvals.
• Develop, manage, and optimize Salesforce workflows and data quality processes that support scalability and operational integrity.
• Coordinate cross-functional initiatives to enhance business processes, systems, and quality checkpoints for consistent sales execution.

Required Qualifications

• Bachelor's degree in Economics, Business Administration, Legal Management, or equivalent practical experience.
• 2-3 years of experience in Sales Operations, preferably in Software or FinTech companies.
• Strong ability to manage complex workflows, coordinate across multiple stakeholders, and drive process improvements in fast-paced environments.
• Clear communicator with experience in collaborative, matrixed environments and cross-functional project management.
• Proficiency in tools and platforms such as Salesforce, Microsoft Office Suite, CRM systems, and data analysis tools.

Preferred Qualifications

• Experience in FinTech industry or regulated financial services environment.
• Advanced Salesforce administration skills and experience with sales compensation management functions.
• Exposure to global teams and cultural nuances in cross-border collaboration.

This position will be located in Toronto and offers the opportunity for a hybrid work environment at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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At Nasdaq, we’re proud to be the engine behind the world’s capital markets. But we don’t stop there. We build the technology that drives transparency, trust, and access—helping economies grow and people thrive. Our purpose is to advance economic progress for all. Whether you’re a client, a colleague, or part of our broader community, we’re here to move markets—and possibilities—forward.

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Our hybrid work model, NasdaqBlend, gives you flexibility to do your best work—whether that’s from home, in the office, or a mix of both. Check the job listing or reach out to our team for role-specific details.

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Your Growth Is Our Investment

We support your success through You&Q, our total rewards program that covers every dimension of life—from building wealth and growing your career to prioritizing well-being and family care.

Join the Team Advancing Economic Progress for All.