Sales Operations Associate

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re hiring a Sales Operations Associate for a hybrid role in North Adams, MA. This is a permanent opportunity with a growing organization.

As a Sales Operations Associate, you’ll play a vital role in supporting the sales lifecycle—from order processing and inventory coordination to retailer communication. You’ll collaborate with cross-functional teams, manage key accounts, and contribute to process improvement, helping to ensure seamless operations and outstanding customer service.

There is no application deadline for this role.

Sales Operations Associate Responsibilities:

• Process sales orders, manage backorders, and coordinate with logistics on shipments and delivery timelines.

• Support retailer and distributor relationships by providing updates on inventory, pricing, and lead times.

• Maintain sales and customer data in CRM/ERP systems and generate regular performance reports.

• Serve as the go-to for retailer onboarding, product setup, PO processing, and compliance documentation.

• Support sales enablement through updated materials, meeting prep, and cross-functional collaboration.

Sales Operations Associate Qualifications:

• Bachelor’s degree in Business, Marketing, Supply Chain, or related field.

• 3+ years in sales operations or sales support, ideally in consumer products or CPG.

• Experience with CRM and ERP systems (NetSuite a plus), and proficiency in Excel.

• Strong attention to detail, organizational skills, and ability to manage competing priorities.

• Familiarity with retail accounts and international distribution preferred.

Perks & Benefits:

• Medical, Dental, and Vision Insurance.

• Life Insurance.

• 401(k) Program.

• Commuter Benefit.

• eLearning & Ongoing Training.

• Education Reimbursement.

*Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.

If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.

About Onward Search

Onward Search is a nationwide staffing agency and talent solutions provider specializing in creative, marketing, and technology professionals. We work with our nationwide clients to continuously pipeline and fill specialized roles. As such, not all jobs contain an application deadline.

Equal Opportunity Employment

We are an equal opportunity employer. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected category. Candidates must be at least 18 years old to be considered for employment.
EOE/M/F/D/V/SO

Inclusive Hiring Practices

We’re committed to making every part of our hiring process accessible and inclusive. If you need any accommodations or adjustments to support you during the application or interview process, please contact us at inclusivehiring@onwardsearch.com.

Employment Eligibility

In compliance with federal law, all persons hired must verify their identity and eligibility to work in the United States. We are unable to support 1099 / Corp-to-Corp / Independent Contractor arrangements. All freelancers will be hired as W2 employees.

Benefits

We offer medical, dental, and vision insurance as well as a 401(k) retirement plan to all eligible full-time temporary employees. Onward Search is a drug-free workplace.

Virtual Interview Process

To help streamline the hiring process and ensure a more flexible and accessible experience for all candidates, we’ve partnered with Apriora, a virtual interviewing platform. For select job openings, you may receive an invitation to interview with Alex, our virtual interviewer, via email at alex@onwardsearch.com.

Alex will guide you through a brief set of questions to help us better understand your background and interests. The virtual interview can be completed on your own time, and your responses will be reviewed by our recruiting team as part of the screening process.

To learn more about the platform, visit Apriora’s website.

Job Seeker Scam Alert

We’ve become aware of fraudulent recruiters impersonating Onward Search representatives to collect personal or financial information from potential job seekers. Please be vigilant and always protect your information. Learn more about potential threats and how to protect yourself by visiting our job seeker scam alert page.