LangChain is seeking an experienced Salesforce Administrator to join their growing GTM Systems team. This high-impact role involves managing the daily configuration, support, maintenance, and improvement of the Salesforce instance. The administrator will ensure data integrity, enforce security controls, design scalable solutions, and manage the Go-To-Market tech stack. They will also create declarative automations, translate business requirements, and provide administrative support, contributing to the company's growth by building out the go-to-market motion.

Must Have

• Manage daily configuration, support, maintenance, and improvement of our Salesforce instance.
• Oversee data integrity, enforce security controls (Roles/Profiles/Sharing Rules).
• Design scalable configuration solutions that leverage Salesforce native functionality (Flows, Validation Rules, Permissions).
• Manage the Go-To-Market tech stack, ensuring seamless data synchronization between Salesforce and tools like Chilipiper, ZoomInfo, Gong, and CPQ.
• Create declarative automations that reduce manual entry, ensure data integrity, and streamline Lead-to-Cash processes.
• Translate complex business requirements from Sales, Marketing, and Customer Success stakeholders into user-friendly system updates and workflows.
• Work on a variety of administrative support requests, serving as the primary tier of support for user access, troubleshooting, and enhancement tickets.
• Manage sandbox environments and deployment pipelines for system updates and new features.
• 5+ years of experience as a Salesforce Administrator in a B2B SaaS environment.
• Expert in Flow Builder, Object Manager, Role/Profile management, Reporting/Dashboards, and complex Formula fields.
• 2+ years of experience managing connected GTM applications (e.g., Chilipiper, Gong, ZoomInfo, LinkedIn Sales Nav, or Clari).
• Strong understanding of the Lead-to-Cash lifecycle.
• Collaborate effectively with non-technical stakeholders (Sales Leaders, Marketing Ops) to design processes that align with business goals.
• Experience designing scalable security models, permission strategies, and access controls.
• Possess strong analytical, problem-solving, and troubleshooting skills.
• Skilled at prioritization, effectively balancing urgent support tickets with long-term project work.
• Excellent communication skills—both written and verbal.
• Demonstrated ability to work independently with minimal guidance, proactively manage tasks and priorities.
• Experience supporting a Salesforce org during periods of rapid scale.

Perks & Benefits

• Competitive compensation (base salary, meaningful equity)
• Health and dental coverage
• Flexible vacation
• 401(k) plan
• Life insurance
• Locally competitive benefits (for EU and UK team members)

Salesforce Administrator

Location

San Francisco, CA, Austin, TX

Employment Type

Full time

Location Type

On-site

Department

GTM

About LangChain

At LangChain, our mission is to make intelligent agents ubiquitous. We provide the agent engineering platform and open source frameworks developers need to ship reliable agents fast.

Our open source frameworks, LangChain and LangGraph, see over 90+ million downloads per month and help developers build agents with speed and granular control. LangSmith offers observability, evaluation, and deployment for rapid iteration, enabling teams to transform LLM systems into dependable production experiences.

LangChain is trusted by millions of developers worldwide and powers AI teams at companies like Replit, Clay, Cloudflare, Harvey, Rippling, Vanta, Workday, and more.

About the role:

We’re looking for an experienced Salesforce Admin to join our growing GTM Systems team and drive the next wave of growth at LangChain.

This is a high-impact role where you’ll collaborate closely with GTM, IT, and Operations teams to shape how we go to market. If you're a system admin who thrives in fast-paced environments and wants to be part of building the go-to-market motion from the ground up, we’d love to hear from you.

What You’ll Do:

• Manage the daily configuration, support, maintenance, and improvement of our Salesforce instance
• Oversee data integrity, enforce security controls (Roles/Profiles/Sharing Rules)
• Design scalable configuration solutions that leverage Salesforce native functionality (Flows, Validation Rules, Permissions) and minimize technical debt.
• Manage the Go-To-Market tech stack, ensuring seamless data synchronization between Salesforce and tools like Chilipiper, ZoomInfo, Gong, and CPQ.
• Create declarative automations that reduce manual entry, ensure data integrity, and streamline Lead-to-Cash processes.
• Translate complex business requirements from Sales, Marketing, and Customer Success stakeholders into user-friendly system updates and workflows.
• Work on a variety of administrative support requests, serving as the primary tier of support for user access, troubleshooting, and enhancement tickets.
• Manage sandbox environments and deployment pipelines for system updates and new features

How to be successful in this role:

• Has 5+ years of experience as a Salesforce Administrator in a B2B SaaS environment.
• You are an expert in Flow Builder, Object Manager, Role/Profile management, Reporting/Dashboards, and complex Formula fields.
• You have 2+ years of experience managing connected GTM applications (e.g., Chilipiper, Gong, ZoomInfo, LinkedIn Sales Nav, or Clari).
• You have a strong understanding of the Lead-to-Cash lifecycle
• You collaborate effectively with non-technical stakeholders (Sales Leaders, Marketing Ops) to design processes that align with business goals.
• Has experience designing scalable security models, permission strategies, and access controls.
• You possess strong analytical, problem-solving, and troubleshooting skills, capable of identifying the root cause of data discrepancies.
• You are skilled at prioritization, effectively balancing urgent support tickets with long-term project work.
• You have excellent communication skills—both written and verbal—and can explain technical constraints to business users clearly.
• Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.
• Has supported a Salesforce org during periods of rapid scale

Compensation & Benefits:

• We offer competitive compensation that includes base salary, meaningful equity, and benefits such as health and dental coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation will vary based on role, level, and location. For team members in the EU and UK, we provide locally competitive benefits aligned with regional norms and regulations.
• Annual salary range: $115,000-$150,000 USD