Transition Manager - C

Transition Managers are responsible for managing significant transition programs, including transferring services and staff between delivery models or service providers. They ensure service levels are maintained, manage budgets and project plans, and report to both customers and internal management. This role involves overall end-to-end responsibility for medium projects or specific towers/geographies/business units, ensuring timely and budget-compliant project completion.

Must Have

• Manage significant transition programs
• Transfer services and staff between delivery models or service providers
• Ensure service levels are maintained throughout transitions
• Responsible for budget and project plans
• Responsible for reporting to customer and internal management
• Overall end-to-end responsibility for medium projects or specific towers/geographies/business units
• Ensure project completion on time and within budget

Job Description

Transition Managers are responsible and manage significant transition programs inclusive of transferring services and staff from one delivery model to another or from one service provider to another (internal or external). They ensure that service levels are maintained throughout and are responsible for the budget, project plans and for the reporting to the customer and internal management.

Job Description - Grade Specific

Transition Manager - Overall end to end responsible for Medium projects or Tower/Geography/BU. Ensure the project is completed on time and within budget.