Job Description
This senior-level support representative role focuses on providing mutual funds transaction processing services with a customer-focused approach. It involves performing tasks of moderate difficulty, requiring independent judgment and the application of knowledge and skills to resolve issues. The position demands proactive and innovative solutions for customers, with limited supervision and general instructions on new tasks.
Must Have:
- Provide mutual funds transaction processing services
- Maintain a customer-focused approach
- Provide proactive and innovative solutions to customers
- Perform tasks of moderate difficulty requiring independent judgment
- Demonstrate substantial understanding of the job and apply knowledge and skills to resolve or recommend solutions
- Require limited supervision and general instructions on new tasks
- Minimally requires a high school degree and 2 years of related experience
Provides mutual funds transaction processing services with a customer-focused approach. Provides proactive and innovative solutions to customers. Senior level support representative performing tasks of a moderate level of difficulty that require independent judgement. Demonstrates a substantial understanding of the job and applies knowledge and skills to resolve or recommend solutions for a wide range of tasks or issues. Requires limited supervision and only general instructions on new tasks. Minimally requires a high school degree and 2 years of related experience.
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