Senior Account Manager

9 Minutes ago • 3-7 Years
Account Management

Job Description

This role involves joining a dynamic and collaborative team where you’ll work directly with high-profile clients on digital marketing initiatives that make a real impact. As a Senior Account Manager, you’ll be empowered to lead, innovate, and grow—shaping campaigns that matter while thriving in a small, close-knit office culture that values creativity, teamwork, and professional development. This opportunity is for those ready to take ownership of client relationships and drive success in a supportive environment.
Good To Have:
  • Digital marketing or email program experience preferred
  • Technical acumen or curiosity
  • Familiarity with email marketing platforms (e.g., Marketo, Adobe)
  • Willingness to learn new technologies
Must Have:
  • Serve as the primary day to day contact for client communications and campaign updates
  • Lead the execution of large scale email marketing programs across multiple brands
  • Run regular status meetings, document next steps, and drive accountability with internal and client teams
  • Coordinate resources across creative, strategy, technology, and offshore support for seamless project delivery
  • Manage project timelines, proactively flag risks, and resolve issues to keep campaigns on track
  • Facilitate creative review cycles and ensure client feedback is integrated into deliverables
  • Oversee quality assurance, troubleshooting, and final approvals to ensure flawless execution
  • Foster strong, collaborative relationships with both internal and external partners
  • 3–7 years of account management, client service, or related agency experience
  • Proven ability to lead meetings, manage projects independently, and serve as a trusted client advisor
  • Polished communication skills—both written and verbal
  • Strong organizational skills with exceptional follow through and attention to detail
  • Proactive mindset to anticipate needs, identify risks early, and act quickly to resolve issues
  • Desire to collaborate and be a team player
Perks:
  • Global maternity and parental leave
  • Competitive benefits packages
  • Vacation, compassionate leave, sick days, and flex days
  • Access to online services for families and new parents
  • Diversity and Inclusion Board with 12 affinity groups
  • Internal learning and development programs
  • Enterprise-wide employee discounts

Add these skills to join the top 1% applicants for this job

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This role involves joining a dynamic and collaborative team where you’ll work directly with high-profile clients on digital marketing initiatives that make a real impact. As a Sr. Account Manager, you’ll be empowered to lead, innovate, and grow—shaping campaigns that matter while thriving in a small, close-knit office culture that values creativity, teamwork, and professional development. If you’re ready to take ownership of client relationships and drive success in a supportive environment, this is the opportunity for you.

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You Will:

  • Serve as the primary day to day contact for client communications and campaign updates
  • Lead the execution of large scale email marketing programs across multiple brands
  • Run regular status meetings, document next steps, and drive accountability with internal and client teams
  • Coordinate resources across creative, strategy, technology, and offshore support for seamless project delivery
  • Manage project timelines, proactively flag risks, and resolve issues to keep campaigns on track
  • Facilitate creative review cycles and ensure client feedback is integrated into deliverables
  • Oversee quality assurance, troubleshooting, and final approvals to ensure flawless execution
  • Foster strong, collaborative relationships with both internal and external partners

You Have:

  • 3–7 years of account management, client service, or related agency experience (digital marketing or email program experience preferred)
  • Proven ability to lead meetings, manage projects independently, and serve as a trusted client advisor
  • Polished communication skills—both written and verbal—with the ability to present updates and complex information clearly
  • Strong organizational skills with exceptional follow through and attention to detail
  • Proactive mindset, you anticipate needs, identify risks early, and act quickly to resolve issues
  • A desire to collaborate and be a team player, eager to support colleagues and drive collective success
  • Technical acumen or curiosity; familiarity with email marketing platforms (e.g., Marketo, Adobe) is helpful, but a willingness to learn is most important

What We Offer:

  • Global maternity and parental leave
  • Competitive benefits packages
  • Vacation, compassionate leave, sick days, and flex days
  • Access to online services for families and new parents
  • Diversity and Inclusion Board with 12 affinity groups
  • Internal learning and development programs
  • Enterprise-wide employee discounts

Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work in office a minimum of 3 days a week.

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