Senior Analyst, Order Management (R-18570)

This Senior Analyst, Order Management role at Dun & Bradstreet focuses on configuring the Revenue Cloud/DocuSign platform to support business needs and order management activities. The analyst will become a subject matter expert in Revenue Cloud CPQ and DocuSign CLM, responsible for identifying and tracking issues, and escalating risks. Key responsibilities include partnering with leaders to implement product, pricing, and packaging strategies, participating in design discussions, and configuring end-to-end solutions.

Must Have

• Understand requirements to implement product, pricing, and packaging strategies on Revenue Cloud.
• Participate in design discussions regarding Revenue Cloud solution.
• Configure and unit test end-to-end Revenue Cloud solutions.
• Implement new and changes to existing Revenue Cloud CPQ platform, inclusive of approval workflow.
• Act as SME for CLM activities.
• Create/update DocuSign templates to support order forms and/or other agreements.
• Manage changes to DocuSign workflow.
• Provide Finance/Operational support, inclusive of accrual processing and/or reconciliations.
• Participate in training, inclusive of job aid creation, as required.
• Support user acceptance testing.
• BA/BS Degree in finance and/or computer science or related.
• Three to five years of relevant experience.
• Excellent written and verbal communication skills.
• Ability to learn technology quickly through instruction and self-training.
• Ability to manage time effectively, understand directions and work independently.
• Strong problem-solving skills.
• Ability to multi-task and adapt to re-prioritization in a rapidly changing environment.

Good to Have

• Quote-to-cash and/or systems knowledge.
• Knowledge of application design, application configuration, test processes.

Perks & Benefits

• Generous paid time off in your first year, increasing with tenure.
• Up to 16 weeks 100% paid parental leave after one year of employment.
• Paid sick time to care for yourself or family members.
• Education assistance and extensive training resources.
• Do Good Program: Paid volunteer days & donation matching.
• Competitive 401k with company matching.
• Health & wellness benefits, including discounted Wellhub membership rates.
• Medical, dental & vision insurance for you, spouse/partner & dependents.

Why We Work at Dun & Bradstreet

Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers

Responsible for configurations on the Revenue Cloud/DocuSign platform to support business needs and order management activities. Become SME on both Revenue Cloud CPQ and DocuSign CLM. May be responsible

for identifying and tracking issues as well as escalating risks related to project or system via Jira. Works

independently as well as part of a team.

Essential Key Responsibilities/Job Summary

• Resource will partner leader to understand requirements to implement product, pricing and packaging strategies on the Revenue Cloud platform
• Participate in design discussions regarding Revenue Cloud solution
• Configure and unit test end to end Revenue Cloud solutions
• With guidance, implement new and changes to existing Revenue Cloud CPQ platform, inclusive of approval workflow as needed
• SME for CLM activities
• Create / update DocuSign templates to support order forms and/or other agreements
• Manage changes to DocuSign workflow
• Finance/Operational support, inclusive of accrual processing and/or reconciliations
• Participate in training, inclusive of job aid creation, as required
• Support user acceptance testing

Education/Experience and Competencies

• BA/BS Degree in finance and/or computer science or related plus three to five years of relevant experience
• Quote-to-cash and/or systems knowledge a plus
• Excellent written and verbal communication skills
• Knowledge of application design, application configuration, test processes a plus
• Ability to learn technology quickly through instruction and self-training
• Ability to manage time effectively, understand directions and work independently
• Strong problem-solving skills
• Ability to multi-task and adapt to re-prioritization in a rapidly changing environment

Job Requirements/Essential Functions

• Ability to sit, speak and operate telephone and/or computer for long periods of time
• Ability to handle pressure, stressful conditions, and conflict resolution
• Ability to work day, evening and/or weekend hours as needed

Benefits We Offer

• Generous paid time off in your first year, increasing with tenure.
• Up to 16 weeks 100% paid parental leave after one year of employment.
• Paid sick time to care for yourself or family members.
• Education assistance and extensive training resources.
• Do Good Program: Paid volunteer days & donation matching.
• Competitive 401k with company matching.
• Health & wellness benefits, including discounted Wellhub membership rates.
• Medical, dental & vision insurance for you, spouse/partner & dependents.

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