Data Analyst – Middle
SoftSwiss
Job Summary
FinteqHub is seeking a Data Analyst to transform numbers into business insights. The role involves identifying patterns, improving processes through analytics, and visualizing data clearly. This position focuses on working with payment data, building and maintaining analytics dashboards, monitoring statistics, and collaborating with cross-functional teams to deliver actionable insights and optimize payment processes.
Must Have
- Develop new analytics dashboards with various metrics and maintain and improve both existing and new dashboards
- Perform daily monitoring of statistics based on key parameters
- Work on new features to deliver additional business metrics
- Analyze and identify patterns in payment-related issues and create detailed reports
- Analyze transaction data and payment trends to identify opportunities for process improvements and revenue optimization
- Collaborate with cross-functional teams to gather data requirements and ensure data integrity and accuracy
- Design and maintain data visualization dashboards to provide actionable insights to internal stakeholders and clients
- Conduct ad hoc analysis to support business initiatives, product development, and client requests
- Stay updated on industry trends, emerging technologies, and best practices in data analysis and payment processing
- Assist in the development and implementation of machine learning models and predictive analytics to enhance payment routing strategies
- Collaborate with team members to identify opportunities and develop solutions for automating existing workflows and processes
- Higher or incomplete higher education, preferably in a technical field
- English proficiency at Upper Intermediate level or higher
- Understanding of technologies, protocols, and data formats used in modern IT systems (HTTP, JSON, SQL, REST, etc.)
- Ability to present business and technical issues, ideas, and recommendations in verbal, written, and presentation formats using storytelling and logical arguments
- Understanding of software development life cycles and processes
- Experience with data tools such as Tableau (preferred), Power BI, PostHog, ClickHouse or similar platforms
- Knowledge of statistical techniques and predictive modeling methodologies
Good to Have
- Proven experience in data analysis; experience in fintech or payment processing
- Proficiency in programming languages such as R or Python for data analysis and process automation
- Basic programming knowledge (data types, basic operators, functions)
- Knowledge of AI applications relevant to analytics and process optimization
Perks & Benefits
- Full-time remote work opportunities and flexible working hours
- Private insurance
- Additional 1 Day Off per calendar year
- Sports program compensation
- Comprehensive Mental Health Programme
- Free online English lessons with a native speaker
- Generous referral program
- Training, internal workshops, and participation in international professional conferences and corporate events
Job Description
Overview:
FinteqHub is looking for a data analyst who can turn numbers into real business insights. If you have a sharp eye for patterns, enjoy improving processes through analytics, and love visualizing data in a clear and actionable way - we’d love to have you on our team!
About Product:
:**
The Payment Gateway is part of our growing fintech software and payment management system. The team works on providing clients with a payment platform designed to help online businesses manage and process monetary transactions worldwide.
Purpose of the role:
You’ll work with payment data, build dashboards, contribute to analytics tool development, and collaborate closely with teams across the company.
Key responsibilities:
- Develop new analytics dashboards with various metrics and maintain and improve both existing and new dashboards
- Perform daily monitoring of statistics based on key parameters
- Work on new features to deliver additional business metrics
- Analyze and identify patterns in payment-related issues and create detailed reports
- Analyze transaction data and payment trends to identify opportunities for process improvements and revenue optimization
- Collaborate with cross-functional teams to gather data requirements and ensure data integrity and accuracy
- Design and maintain data visualization dachboards to provide actionable insights to internal stakeholders and clients
- Conduct ad hoc analysis to support business initiatives, product development, and client requests
- Stay updated on industry trends, emerging technologies, and best practices in data analysis and payment processing
- Assist in the development and implementation of machine learning models and predictive analytics to enhance payment routing strategies
- Collaborate with team members to identify opportunities and develop solutions for automating existing workflows and processes
Required Experience:
- Higher or incomplete higher education, preferably in a technical field
- English proficiency at Upper Intermediate level or higher
- Understanding of technologies, protocols, and data formats used in modern IT systems (HTTP, JSON, SQL, REST, etc.).
- Ability to present business and technical issues, ideas, and recommendations in verbal, written, and presentation formats using storytelling and logical arguments
- Understanding of software development life cycles and processes
- Experience with data tools such as Tableau (preferred), Power BI, PostHog, ClickHouse or similar platforms
- Knowledge of statistical techniques and predictive modeling methodologies
Nice to have:
- Proven experience in data analysis; experience in fintech or payment processing
- Proficiency in programming languages such as R or Python for data analysis and process automation
- Basic programming knowledge (data types, basic operators, functions)
- Knowledge of AI applications relevant to analytics and process optimization
Our Benefits:
- Full-time remote work opportunities and flexible working hours
- Private insurance
- Additional 1 Day Off per calendar year
- Sports program compensation
- Comprehensive Mental Health Programme
- Free online English lessons with a native speaker
- Generous referral program
- Training, internal workshops, and participation in international professional conferences and corporate events
**Learn more about our hiring process here
– what to expect, how to prepare, and what makes SOFTSWISS different.**