Telegram Channel Manager – Middle
SoftSwiss
Job Summary
We are looking for a proactive and creative specialist to manage our official casino Telegram channel and drive high audience engagement. As a Telegram Channel Manager, you will be responsible for content development, planning, moderating interactions, and supporting automated communication flows.
Must Have
- Manage the Telegram channel, publish offers, updates, and deals
- Prepare engaging copy and visual assets
- Develop a content calendar
- Build a pipeline of exclusive offers for subscribers
- Collaborate with Product and CRM teams for timely promo launches
- Moderate user interactions inside the chat bot
- Create automated message flows and sequences via SendPulse
- Configure triggers and segmentation for user engagement
- Prepare weekly and monthly analytics: channel growth, engagement, offer performance, CTR, ER
- Participate in weekly planning meetings and provide insights
- 1+ year of experience in SMM, CRM, or content marketing
- Strong understanding of Telegram tools (channels, chat bots, admin panel)
- Experience with SendPulse or similar platforms
- Excellent communicative skills
- Advanced level of English (B2+ and above)
Good to Have
- iGaming experience is a strong plus
- Knowledge of Russian is an asset
Perks & Benefits
- Full-time remote work opportunities and flexible working hours
- Private insurance
- Additional 1 Day Off per calendar year
- Sports program compensation
- Comprehensive Mental Health Programme
- Free online English lessons with a native speaker
- Generous referral program
- Training, internal workshops, and participation in international professional conferences and corporate events
Job Description
We are looking for a proactive and creative specialist to manage our official casino Telegram channel and drive high audience engagement.
Overview:
We are looking for a proactive and creative specialist to manage our official casino Telegram channel and drive high audience engagement.
Purpose of the role:
As a Telegram Channel Manager, you will be responsible for content development, planning, moderating interactions, and supporting automated communication flows.
Key responsibilities:
- Content & Communication Manage the Telegram channel: publish hot offers, key updates, and special deals for subscribers. Prepare engaging copy and visual assets in line with brand guidelines. Develop a content calendar based on the event schedule, seasonal campaigns, and product launches.
- Offers & Promotions Build a pipeline of exclusive offers tailored for channel subscribers. Collaborate with the Product and CRM teams to ensure timely launch of promos and activations.
- Moderation & Chat Bot Management Moderate user interactions inside the chat bot. Create automated message flows and sequences via SendPulse. Configure triggers and segmentation to improve user engagement.
- Analytics & Planning Prepare weekly and monthly analytics: channel growth, engagement metrics, offer performance, CTR, ER. Participate in weekly planning meetings and provide insights for strategy improvement.
Required Experience:
- 1+ year of experience in SMM, CRM, or content marketing (iGaming experience is a strong plus).
- Strong understanding of Telegram tools (channels, chat bots, admin panel).
- Experience with SendPulse or similar platforms (e.g., UniSender, Mailchimp).
- Excellent communicative skills
- Advanced level of English (B2+ and above)
- Knowledge of Russian is an asset.
Our Benefits:
- Full-time remote work opportunities and flexible working hours
- Private insurance
- Additional 1 Day Off per calendar year
- Sports program compensation
- Comprehensive Mental Health Programme
- Free online English lessons with a native speaker
- Generous referral program
- Training, internal workshops, and participation in international professional conferences and corporate events.
1 Skills Required For This Role
Game Texts