Senior Data Analyst (Fraud)

As a Senior Data Analyst specializing in Fraud at Super.com, you will be an embedded team member working with PMs, software engineers, and designers. This role involves conducting in-depth analyses of user and transaction-level data to proactively detect and prevent earnings fraud. You will build and maintain fraud monitoring dashboards, investigate suspicious activity, and collaborate with cross-functional teams to develop, test, and improve fraud rules, ensuring data quality and minimizing financial loss.

Must Have

• 5+ years of experience in data or analytics roles
• Advanced proficiency in SQL for data analysis, including building robust, production-ready queries, data models, and analytical workflows
• Experience working with large, complex datasets in modern data warehouse and transformation tools (e.g., Snowflake, dbt) and at least one BI/dashboarding tool (e.g., Looker, Amplitude, Tableau)
• Proven track record of owning ambiguous problem spaces end-to-end: scoping questions, defining clear success metrics, validating data quality, and iterating based on stakeholder feedback
• Excellent communication and data storytelling skills, able to translate complex analysis into clear, actionable recommendations for both technical and non-technical audiences
• Demonstrated ability to partner cross-functionally with Product, Engineering, Fraud Operations, and Finance, including prioritizing competing requests and aligning stakeholders on next steps and trade-offs
• High degree of ownership and urgency, comfortable working in a fast-paced environment where fraud patterns evolve quickly and decisions have meaningful financial impact

Good to Have

• Experience in fraud, risk, trust & safety, or credit/collections domains

Perks & Benefits

• Remote-First Flexibility: Work from anywhere in the world and choose the hours that suit you best.
• Time to Recharge: Enjoy unlimited PTO, company-wide recharge days, and annual team offsites.
• Everyday Perks: Weekly UberEats credits and travel discounts on Super.com.
• Family-Friendly Benefits: Generous parental leave and a flexible return-to-work plan.
• Comprehensive Compensation: Competitive salary, equity options, and top-tier benefits starting on day one.
• Investing in You: Access to wellness budgets, personal development funds, and team-level learning resources.

About Super.com

We started Super.com to help maximize lives – both the lives of our customers and the lives of our team – so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized.

We are more than a fast-paced, high-growth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are.

About the role

Our data analysts are embedded team members, and work alongside PM’s, software engineers and designers in our mission aligned team (MAT) model. This allows our team members to gain deep experience and context into vertical-specific business problems, quickly growing into subject matter experts. This position offers a dynamic and impactful opportunity to assume ownership of your work as you conduct in-depth analyses and productionize your work.

This role specifically will work with user and transaction-level data to proactively detect and prevent earnings fraud. You’ll build and maintain fraud monitoring dashboards, investigate suspicious activity, and collaborate with cross-functional stakeholders to develop, test, and improve our fraud rules. You’ll communicate insights, support incident response, and ensure data quality to minimize financial loss and protect safe users.

About the team

This role is part of our Analytics & Data Science team. Being Data Driven is a core value of Super.com and this team plays a huge part in this. We are long time advocates and users of Snowflake, DBT & Amplitude. This isn’t a place where we are convincing the business the value of data or just using these tools for the first time. We have maturity in our technical practices, launch a new experiment almost every day, and we are looking for teammates to roll up their sleeves and do high quality data work.

What you’ll be working on:

• Analyzing complex datasets to identify patterns of fraudulent behavior and generate actionable insights that reduce earnings fraud
• Designing, building, and maintaining dashboards and reporting solutions for fraud monitoring and self-serve analytics
• Collaborating with cross-functional teams (Product, Engineering, Fraud Ops) to scope, prioritize, and deliver analytics projects that inform fraud rules, product roadmap, and operational decisions
• Investigating anomalies and support root cause analysis for fraud incidents
• Supporting the fraud rules development, testing, and maintenance: define objectives, backtest and validate rules, analyze A/B tests, and measure impact on key metrics
• Ensuring the quality, integrity, and reliability of all fraud-related data, and advocate for strong data governance and best practices across teams
• Communicating findings clearly to technical and non-technical stakeholders through presentations, reports, and data storytelling and document processes and results
• Participating in daily and weekly fraud syncs, sprint planning, and cross-team channels to stay aligned on priorities and incident response
• Autonomously identifying business challenges that have impactful data solutions and build the right solution to the problem

What we’re looking for:

• 5+ years of experience in data or analytics roles. Bonus points if part of that time was spent in fraud, risk, trust & safety, or credit/collections domains
• Advanced proficiency in SQL for data analysis, including building robust, production-ready queries, data models, and analytical workflows
• Experience working with large, complex datasets in modern data warehouse and transformation tools (e.g., Snowflake, dbt) and at least one BI/dashboarding tool (e.g., Looker, Amplitude, Tableau)
• Proven track record of owning ambiguous problem spaces end-to-end: scoping questions, defining clear success metrics, validating data quality, and iterating based on stakeholder feedback
• Excellent communication and data storytelling skills, able to translate complex analysis into clear, actionable recommendations for both technical and non-technical audiences
• Demonstrated ability to partner cross-functionally with Product, Engineering, Fraud Operations, and Finance, including prioritizing competing requests and aligning stakeholders on next steps and trade-offs
• High degree of ownership and urgency, comfortable working in a fast-paced environment where fraud patterns evolve quickly and decisions have meaningful financial impact

As a remote-first organization we use benchmarking data reflective of your geographical areas to ensure our compensation package is competitive based on where you reside. Your TA partner will confirm which range applies to your location as part of the hiring process.

At Super.com, we believe in supporting our team so they can thrive—both at work and in life.

• -Remote-First Flexibility: Work from anywhere in the world and choose the hours that suit you best. We trust you to get great work done on your terms.
• -Time to Recharge: Enjoy unlimited PTO, company-wide recharge days, and annual team offsites.
• -Everyday Perks: Weekly UberEats credits and travel discounts on Super.com help you enjoy the little things.
• -Family-Friendly Benefits: We support growing families with generous parental leave and a flexible return-to-work plan.
• -Comprehensive Compensation: Competitive salary, equity options, and top-tier benefits starting on day one.
• -Investing in You: Access to wellness budgets, personal development funds, and team-level learning resources.

And that’s just the beginning. Visit our careers page to explore the full range of perks and benefits we offer.

Super.com uses artificial intelligence (AI) technologies to support certain aspects of the recruitment process, such as initial application screening (i.e. work authorization) and technical assessments. These tools are designed to improve the efficiency, consistency, and fairness of candidate evaluations. All other assessments and final hiring decisions are conducted with human involvement. Candidates may request a human review of any AI-assisted outcome by contacting talent@super.com.

Super.com is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify our Talent Acquisition Partner.