Senior Manager, Community and Social Engagement

About Us:

Monarch is a powerful, all-in-one personal finance platform designed to help make the complexity of finances feel simple again. Since launching in 2021, we’ve become the top-recommended personal finance app by users and experts. Our goal? To take the stress out of finances so our members can focus on what truly matters.

We are a team of do-ers led by experienced entrepreneurs who are passionate about helping our members reach their financial goals. We are hyper focused on building a product people love and continuing to evolve based on user feedback.

As a fully remote company (even before COVID!), we welcome applicants from almost anywhere. Our team collaborates synchronously mostly from 9 AM – 2 PM PT and embraces asynchronous work to stay connected across time zones.

Join us on our mission to transform lives by simplifying money, together.

The Role:

We’re looking for a strategic yet hands-on Sr. Manager, Community and Social Engagement to join the team. This role will lead Monarch’s efforts in building a vibrant community and engage in meaningful conversations across multiple social platforms, ultimately helping drive growth through organic awareness and WOM.

What You’ll Do:

• Develop and execute a vision for Monarch’s community engagement that extends beyond our existing Reddit community. This includes defining what “community” means for Monarch across different platforms and channels, with an eye for what will move the needle for organic growth.
• Identify key areas for community and social investment and set clear metrics for success and impact.
• Engage with communities across platforms like X, LinkedIn, Reddit, and Quora to ensure Monarch is part of relevant conversations.
• Help identify and cultivate relationships with influencers, creators, and advocates who can amplify Monarch within their own communities.
• Set and track specific goals for community engagement and social impact, ensuring that our efforts are aligned with Monarch’s goals and delivering tangible results. Provide regular reporting and insights on social and community performance, connecting engagement metrics to key business outcomes (e.g., awareness, trial starts, retention).
• Manage sensitive issues and reputation risks on social and community channels, ensuring thoughtful and timely responses to protect and strengthen Monarch’s brand.

What You’ll Bring:

• 6+ years in social media management and community engagement.
• Proven, measurable impact to organic growth in previous roles.
• Experience setting big-picture strategy and passion for diving into day-to-day social engagement and community management.
• You’re passionate about personal finance and are not afraid to contribute to online conversations with an interesting perspective.
• Strong understanding of different social platforms and best practices for each.
• Excellent communication skills and the ability to craft compelling, brand-aligned content.

Typical Process :

• Recruiter Video Call
• Hiring Manager Video Call
• Take Home Assignment
• Virtual “onsite” round consisting of 2 rounds
• Reference Checks
• Offer!

Benefits :

• Work wherever you want! As a fully remote company with no central office, we want you to work wherever you are happiest and most productive. Whether that’s out of your home, a co-working space, or elsewhere.
• Competitive cash and equity compensation in a hyper growth, early stage company 🚀.
• Stipend to set-up your ideal working environment.
• Competitive Benefit Plans for employees based on your location (e.g. in the US we offer: Medical, dental and vision benefits and the ability to contribute to a 401k plan).
• Unlimited PTO.
• 3 day weekend every month! We take off the “First Friday” every month to focus on rest, recuperation, or just having fun!

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.