Senior Technical Program Manager

This Senior Technical Program Manager role at GoDaddy involves developing Care program deliveries, managing project timelines from design to release, and resolving inter-team dependencies. The role requires leading and coordinating design/implementation efforts across Product Management, Engineering, and Business teams. Candidates must have a strong program management background with 12+ years overall experience, including 6+ years in technical program management, demonstrating a robust understanding of current and new technologies. Key responsibilities include anticipating bottlenecks, managing critical issues, and balancing business needs with technical constraints to achieve organizational goals.

Must Have

• Develop Care program deliveries
• Manage project timelines from design to release
• Resolve inter-team dependencies
• Lead production launches
• Contribute to ongoing system improvements
• Lead and coordinate design/implementation efforts between Product Management, Engineering and Business teams
• Facilitate conversations and SOW creation with vendors
• Handle Program Management system
• Communicate progress and analyze data
• Anticipate bottlenecks, handle critical issues
• Foresee and make trade-offs
• Balance business needs versus technical constraints
• Proficiency in prioritizing results over output
• Managing complex projects
• Delivering projects to meet organizational goals and landmarks
• 12+ years of overall experience in software development industry
• 6+ years of experience collaborating directly with engineering teams in technical program management roles
• Robust understanding of, and hands on exposure to current and new technologies
• Experience managing programs across multi-functional teams
• Building processes and coordinating release schedules
• Proven experience working with product management on strategy and requirements
• Collaborate with engineering teams on software delivery
• Secure dedication from multi-functional teams
• Drive consensus on project and rollout plans
• Set timelines
• Manage program progress

Good to Have

• Project management fields including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• Experience working in support organizations
• Experience in leading releases using Atlassian Suite (Jira, Atlas, Confluence etc.)
• Exposure to AI based Program Management and ability to use AI to boost efficiency

Perks & Benefits

• Paid time off
• Retirement savings (e.g., 401k, pension schemes)
• Bonus/incentive eligibility
• Equity grants
• Participation in employee stock purchase plan
• Competitive health benefits
• Family-friendly benefits including parental leave
• Employee Resource Groups
• Support for entrepreneurs/side hustles

What you'll get to do...

• Develop Care program deliveries, manage project timelines from design to release, resolve inter-team dependencies, lead production launches, and contribute to ongoing system improvements.
• Lead and coordinate design/implementation efforts between Product Management, Engineering and Business teams and all diverse teams like Learning & Development, Operations, Finance etc.
• You will facilitate conversations and SOW creation with vendors who provide contingent workers as needed. Handle Program Management system, communicate progress, analyze data, balance trade-offs, achieve outcomes.
• Possess a strong program management background, will have demonstrated experience leading medium to large projects, and will have a well-rounded technical background.
• Anticipate bottlenecks, handle critical issues, foresee and make trade-offs, and balance the business needs versus technical constraints.
• Proficiency in prioritizing results over output, managing complex projects, and gradually delivering them to meet organizational goals (objectives and key results) and landmarks is essential. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.

Your experience should include...

• 12+ years of overall experience in software development industry
• 6+ years of experience collaborating directly with engineering teams, including significant experience in technical program management roles working alongside software engineering teams. Candidates must demonstrate a robust understanding of, and hands on exposure to current and new technologies.
• Experience managing programs across multi-functional teams, building processes and coordinating release schedules
• Proven experience working with product management on strategy and requirements, collaborate with engineering teams on software delivery, secure dedication from multi-functional teams, drive consensus on project and rollout plans, set timelines, manage program progress.

You might also have...

• Project management fields including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• Experience working in support organizations will be added advantage
• Experience in leading releases using Atlassian Suite (Jira, Atlas, Confluence etc.)
• Exposure to AI based Program Management and ability to use AI to boost efficiency will be an added advantage.

We've got your back...

We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.