Senior Technical Writer
2 Months ago • All levels
Editorial
Job Description
The Senior Technical Writer will support documentation needs for the Engineering & Technology Services (ETS) division. This position requires creating, editing, and maintaining various technical and non-technical documents such as API references, user manuals, process guides, and developer documentation. The writer will work closely with engineering teams to ensure clarity, accuracy, and consistency in all documentation. Key responsibilities include developing and maintaining software manuals, specifications, test plans, and user guides, gathering technical information for new or updated product features, and collaborating with engineers for documentation accuracy. The role also involves creating templates and a centralized library for technical documents and terminology, producing specific documentation types like SDPs, CMPs, and SRSs, and assisting in requirement capturing. Additionally, the writer will align documentation schedules with product releases and ensure consistency in language and structure.
Must Have:
- Develop and maintain technical documents
- Gather and analyze technical information
- Collaborate with engineers for accuracy
- Create documentation templates and terminology library
- Align documentation schedules with product releases
- Ensure consistency in language and structure
The Senior Technical Writer supports documentation needs across multiple projects within the Engineering & Technology Services (ETS) division. This role involves creating, editing, and maintaining a variety of technical and non-technical documents, including API references, user manuals, process guides, and developer documentation. The writer collaborates closely with engineering teams to ensure clarity, accuracy, and consistency in all deliverables.
Key Responsibilities
- Develop and maintain technical documents including software manuals, specifications, test plans, and user guides.
- Gather and analyze technical information to document new or updated product features.
- Collaborate with engineers to ensure accurate and complete documentation.
- Create and maintain templates and a centralized library of technical documents and terminology.
- Produce documentation such as SDPs, CMPs, DMPs, SRPs, SDDs, SRSs, ICDs, SQARs, OMs, and STPs.
- Assist in requirement capturing using wireframes, presentations, and prototypes.
- Align documentation schedules with product release timelines.
- Ensure consistency in language, format, and structure across deliverables.
- Support developers and testers in understanding and applying documented requirements.
If applicable:
- Contribute to team KPIs and performance reviews.
- Identify skill gaps and support training and development initiatives.
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