Site Reliability Engineer III

1 Month ago • 7 Years + • Devops

Job Summary

Job Description

As a Senior Site Reliability Engineer, you will be part of a 24/7 team and a key technical leader responsible for the design, implementation, and continuous improvement of systems ensuring high availability, performance, and scalability. You will collaborate with engineering, infrastructure, and product teams to embed reliability throughout the software lifecycle. This role requires familiarity with Financial Services or Settlement Systems, IT management tools like ServiceNow & JIRA, and understanding of IT hardware, networking, operating systems, and Active Directory. You will configure and support web servers (Microsoft IIS or Apache Tomcat), work with cloud platforms (Azure, AWS, GCP), and manage configurations using IaC tools like Terraform, CloudFormation, or Ansible. Proficiency in SQL, scripting languages (PowerShell, Bash, Python, Ansible, .NET, JavaScript), and monitoring tools (SolarWinds, AppDynamics, Grafana, etc.) is essential. You will also support middleware tools (ActiveBatch, RabbitMQ, UiPath, Tibco), design scalable and secure infrastructure, implement CI/CD pipelines, and follow security best practices. The role involves providing on-call support, continuous improvement, knowledge sharing, and adhering to ITIL best practices.
Must have:
  • 7+ years of experience in supporting complex business-critical applications.
  • 5+ years of experience in DevOps or related roles.
  • Strong experience with cloud platforms (AWS, Azure, GCP).
  • Proficiency in scripting languages (PowerShell, Python, Bash).
  • Experience with containerization and orchestration (Docker, Kubernetes).
  • Knowledge of configuration management (IIS Web server or Apache Tomcat).
  • Excellent problem-solving skills and attention to detail.
  • Ability to operate within the ITIL framework.
  • Strong communication and collaboration skills.
  • Ability to work in a fast-paced, 24/7 environment.
Good to have:
  • Familiarity with Financial Services or Settlement Systems.
  • Exposure to IT management tools like ServiceNow & JIRA.
  • Experience with middleware and automation tools like ActiveBatch, RabbitMQ, UiPath, Tibco.
  • Mentorship skills for team members.
  • Experience with CI/CD pipeline implementation and monitoring.

Job Details

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Job Title: Site Reliability Engineer III

Location: Gurgaon

Job Type: Full-Time, 24*7 Availability

Job Description:

As a Senior Site Reliability Engineer, you will  be part of a 24*7 team and will be a key technical leader responsible for the design, implementation, and continuous improvement of systems that ensure high availability, performance, and scalability. You will work cross-functionally with engineering, infrastructure, and product teams to embed reliability into every stage of the software lifecycle.
Key Responsibilities:

  • Industry Knowledge: Familiar with Financial Services or Settlement Systems.
  • IT Management Tools: Exposure to tools like ServiceNow & JIRA for incident and task management.
  • Infrastructure: Understand IT hardware, networking, operating systems, and Active Directory.
  • Web Servers: Configure and support Microsoft IIS or Apache Tomcat.
  • Cloud Experience: Work with cloud platforms such as Azure, AWS, or GCP.
  • Configuration Management: Manage and maintain configuration settings for applications and infrastructure using IaC tools like Terraform, CloudFormation, or Ansible.
  • Certificate Management: Handle the issuance, renewal, and management of SSL certificates.
  • Databases: Proficient in SQL and database management.
  • Scripting: Strong knowledge of PowerShell, Bash, Python, Ansible, .NET or JavaScript.
  • Application Performance/System Monitoring: Ensure high availability and reliability by using either of tools like SolarWinds, AppDynamics, DotCom, Dynatrace, Site24/7, Grafana or NewRelic.
  • Middleware Tools: Support middleware and automation tools like ActiveBatch, RabbitMQ, UiPath, and Tibco.
  • Infrastructure Design: Designing and maintaining scalable, secure infrastructure.
  • Release Management: Implement, Monitor, and manage CI/CD pipelines.
  • Collaboration: Work with development teams for smooth application delivery.
  • Security: Follow security best practices and address vulnerabilities.
  • 24/7 Support: Provide on-call support for critical issues.
  • Continuous Improvement: Enhance system performance and scalability.
  • Knowledge Management: Document and share knowledge effectively (SharePoint & Confluence)
  • ITIL Framework: Well versed with ITIL best practices.
  • Mentorship:  Engage with team members and provide mentorship to foster growth and knowledge sharing.
  • Engagements: Participate in project planning, execution, and delivery to ensure alignment with DevOps practices.
  • Problem Management: conducting RCA and blameless postmortems.

Qualifications:

  • Bachelor’s degree in computer science Engineering, or a related field.
  • 7+ years of experience in supporting a portfolio of complex business critical application systems.
  • 5+ years of experience in DevOps or a related role.
  • Strong experience with cloud platforms (AWS, Azure, GCP).
  • Proficiency in scripting languages (PowerShell, Python, Bash, etc.).
  • Experience with containerization and orchestration (Docker, Kubernetes).
  • Knowledge of configuration management (IIS Web server or Apache Tomcat).
  • Excellent problem-solving skills and attention to detail.
  • Ability to operate within the ITIL framework.
  • Strong communication and collaboration skills.
  • Ability to work in a fast-paced, 24*7 environment.
  • Engage with team members and provide mentorship to foster growth and knowledge sharing.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.


Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

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About The Company

Help us bring innovation to financial institutions across the globe. At NCR Atleos, you’ll have meaningful and relevant work experiences, with opportunities to learn and make a real contribution. We are dedicated to solving the challenges our customers face through continuous innovation and a commitment to setting the highest standard in self-service banking. A career at NCR Atleos means embracing our innovative culture and values, seeking new adventures and carving your own path.

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