Software QA Manager

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

Avigilon Alta (Formerly Openpath), a Motorola Solution's Company, is a leader within the access control industry. Our access control solution makes businesses more secure with multi-factor authentication, enables a contactless entry experience and can be easily scaled and managed due to its cloud-based architecture.

Job Description

The Avigilon Alta quality assurance group is looking for a Software QA Manager to help facility and drive our product quality through design, development, and deployment. The individual will drive quality assurance activities including but not limited to: system level test planning and execution, design and development quality metrics. This position requires constant cross team communication and heavy cooperation with customer support, software, and hardware development groups.

Responsibilities:

• Develop test strategies and processes for our software and application stack to improve product quality and stability
• Work directly with customer support to determine areas for improvement and improve testing requirements, establish KPIs to monitor product quality and performance in the field
• Define and document testing strategies on various platforms
• Track advancements in end-to-end web application and mobile app testing, implementing methods that improve effectiveness and efficiency
• Foster a culture of continuous improvement, collaborating with designers, engineers, and PMs to make testing as a critical part of our process
• Drive QA excellence, developing dashboards, reporting on metrics across projects, and presenting results and recommendations to project teams and organization as a whole
• Collaborate with cross functional teams (Product management, development, support etc.)
• Perform black box testing (smoke, sanity, regression, acceptance) and integration testing, end to end testing
• Determine and define performance and load testing requirements based on product requirements
• Develop test plans and detailed test cases for functional, regression and system level test activities for web and mobile applications
• Assist in bug life cycle management, defect reporting and tracking, defect analysis and validation
• Develop standards and procedures to ensure product quality
• Train and manager team of quality experts to build and and improve product experience
• Works hands on with the quality and product teams to understand and improve product quality gaps across the software stack

Qualifications:

• Bachelor’s degree preferably in an Engineering discipline
• 10+ year background in quality assurance, testing in both white and black box applications
• 7+ year background in IoT based hardware and software testing practices
• Strong ability to debug and root cause failures
• Familiarity with JIRA, and TestRail
• Experience working in Appium, Playwright, and Python
• Familiar with automation tools such as Test Project, Ranorex or Test Complete
• Familiar with SDLC process
• Nice to have experience with Load testing and Performance testing
• Nice to have experience with video streaming protocols such as HLS, WebRTC
• Can operate in a fast-paced, entrepreneurial environment
• Highly organized, can juggle multiple competing priorities and tasks
• A strong communicator (verbal, written and interpersonal)

Target Base Salary Range: $135,000 - $165,000

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

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Basic Requirements

• Bachelor’s degree
• 8+ year background in quality assurance or software testing
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!