Solutions Consultant - Enterprise Intelligence

6 Minutes ago • 10 Years +
Business Analysis

Job Description

AlphaSense is seeking a Solutions Consultant to join its Application Specialist team, focusing on pre-sales, trial support, information security review, and technical implementations for the Enterprise Intelligence solution. This role is crucial for driving the adoption and growth of the EI offering, working at the intersection of customer engagement, sales, product, and engineering. The consultant will guide clients through business challenges, align AI-powered insights with their goals, and provide feedback for product development, requiring deep technical expertise, problem-solving, and client engagement skills.
Good To Have:
  • Background in financial markets or FinTech.
  • Experience with market intelligence solutions.
Must Have:
  • Develop deep understanding of clients’ strategic business and technical objectives.
  • Act as a trusted advisor for data and knowledge management strategies.
  • Lead technical evaluations and deliver product demonstrations.
  • Drive customer adoption by identifying new applications for EI solution.
  • Collaborate with engineering for post-sale support and product optimization.
  • Operate cross-functionally to expand product use.
  • Serve as an Enterprise Intelligence subject matter expert.
  • 5+ years of pre-sales experience with complex, technical SaaS or AI products.
  • 10+ years of customer facing experience for a SaaS solution.
  • Exceptional presentation skills.
  • Proven ability to manage complex sales processes.
  • Technical acumen with REST or GraphQL APIs.
  • Proficiency in backend development (Java, C#, Node.js, Python, PHP) or web development (JavaScript, HTML/CSS, React, Vue.js, Angular).
  • Knowledge of cloud platforms (AWS, Google Cloud, Microsoft Azure) and cloud-based application architecture.

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About AlphaSense:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

About the Role:

AlphaSense is looking to add a Solutions Consultant to our Application Specialist team to support the sales team in pre-sales positioning and trial support, information security review, and large technical implementations. Over the past year, this team has been central in determining the product/market fit, support organizational training, and close & implement our initial set of customers for our Enterprise Intelligence solution. The adoption rate of the EI offering will deliver significant growth for AlphaSense in 2025 and beyond, driving the need to expand the team. We are excited to invest in the addition of entrepreneurial-minded employees to help bring this new product to additional client segments and realize its full potential. As part of the Application Specialist team, you will work at the intersection of customer engagement, sales, enablement, product, and engineering. Your role will involve guiding clients through complex business challenges, aligning AlphaSense’s AI-powered insights to meet their goals, and contributing real-world feedback to influence our product roadmap. This role requires deep technical expertise, creativity in problem-solving, and outstanding client engagement skills.

What You’ll Do:

  • Develop a deep understanding of clients’ strategic business and technical objectives, mapping AlphaSense’s capabilities to drive organizational impact.
  • Act as a trusted advisor, guiding customers and prospects in executing effective data and knowledge management strategies with AlphaSense’s EI solution.
  • Lead technical evaluations by designing and delivering compelling product demonstrations that highlight unique Enterprise Intelligence use cases and applications.
  • Drive customer adoption by identifying new, creative applications for our EI solution across diverse industries and functional areas.
  • Collaborate closely with engineering to ensure seamless post-sale support and product optimization.
  • Operate cross-functionally, leveraging all aspects of the AlphaSense platform to deepen engagement and expand product use within client organizations.
  • Serve as an Enterprise Intelligence subject matter expert for internal stakeholders, enhancing understanding of EI capabilities, use cases, and implementation best practices.

Who You Are:

  • Entrepreneurial mindset with a passion for driving customer adoption and contributing to strategic product direction.
  • 5+ years of pre-sales experience with complex, technical products, ideally within a SaaS or AI-driven solution environment.
  • 10+ years of customer facing experience for a SaaS solution.
  • Exceptional presentation skills, adept at conveying technical concepts to both business and technical stakeholders.
  • Proven ability to manage complex sales processes, engaging multiple client departments and levels of leadership.
  • Technical acumen with experience in REST or GraphQL APIs, able to collaborate effectively with engineering and technical teams.
  • Technical proficiency in software development within one or more of the following:
  • Backend development (Java, C#, Node.js, Python, PHP)
  • Web development (JavaScript, HTML/CSS, front-end frameworks such as React, Vue.js, or Angular)
  • Collaborative and influential, skilled in building credibility and fostering strong relationships across the organization.
  • Knowledge of cloud platforms (AWS, Google Cloud, Microsoft Azure) and cloud-based application architecture.
  • Background in financial markets or FinTech and experience with market intelligence solutions is a plus.

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