Solutions Engineer

Linear is seeking a Solutions Engineer to be the primary technical partner for strategic prospects and customers. This role involves driving complex technical engagements, including demos, migrations, and integrations, while also codifying best practices for new sales hires. The Solutions Engineer will showcase Linear's product value, architect tailored solutions, and champion customer needs internally, contributing to the mission of creating a new standard for modern software development.

Must Have

• Serve as the primary technical partner for strategic prospects and customers.
• Drive complex technical engagements through end-to-end demos, migrations, and integrations.
• Accelerate ramp for new sales hires by codifying best practices.
• Showcase product’s value to prospects, uncover challenges and architect tailored solutions.
• Drive successful sales evaluations and champion customer needs internally.
• Articulate Linear’s architecture, data model, and integration patterns.
• Deliver tailored technical presentations and deep-dive demos.
• Design, plan, and execute large-scale migrations, custom configurations, and API integrations.
• Troubleshoot proactively to ensure seamless onboarding.
• Build and maintain realistic demo instances.
• Collaborate with Sales Enablement to develop technical training materials.
• Run “train-the-trainer” sessions for new hires.
• Curate a library of exemplar solution playbooks.
• Act as the go-to technical resource for high-priority accounts.
• Work alongside Customer Success to resolve post-sale technical issues and drive adoption.
• 3+ years in a Solutions Engineering, Pre-Sales, or similar role.
• Experience supporting enterprise-scale deals.
• Strong hands-on experience with OAuth2 and GraphQL, data migrations, and product integrations.
• Proven ability to build realistic, scalable demo environments and troubleshoot production issues.
• Comfort with SQL and scripting (e.g., Python or JavaScript).

Good to Have

• Excellent communication skills.
• Experience with Github and git.
• Experience with Linear and/or Jira.
• CS degree or engineering background.
• Collaborative mindset with experience partnering across Sales, Product, and Customer Success teams.

Perks & Benefits

• Interesting and challenging work—defining Linear’s European GTM strategy from the ground up.
• Work-life balance.
• Competitive salary and equity; employee-friendly equity terms (early exercise, extended exercise).
• Paid lunch and coffee during workdays.
• Fully remote, with paid co-working space/desk support in London or nearby.
• Health, dental, and vision insurance tailored per country requirements.
• 5 weeks of paid vacation.
• 4 months of paid parental leave (or more depending on local jurisdiction).
• Regular team events and offsites.

At Linear, we are on a mission to create a new standard for modern software development. We are building the tools that empower the next generation of high-impact companies to do their best work. Linear is designed based on the practices and processes that distinguish world-class product teams from the rest: relentless focus, fast execution, and a commitment to the quality of craft.

Founded in 2019, Linear has become the default tool of choice for high-performance teams to build their products. Set up as a fully remote company from the start, our team is currently distributed across a variety of countries across the US, Latin America and Europe. We are a diverse team of individuals, all makers at heart. We love picking up new challenges and care deeply about the quality of our work.

In this role, you will serve as the primary technical partner for our most strategic prospects and customers. You’ll play a dual role: driving complex technical engagements through end-to-end demos, migrations, and integrations, and accelerating ramp for new sales hires by codifying best practices. You will showcase our product’s value to prospects, uncover challenges and architect tailored solutions, drive successful sales evaluations, and champion customer needs internally.

Please note: We are an equal opportunity employer and remote-only company. At this time, we can only support hiring within the EU timezones for this role.

What You’ll Do

• Articulate Linear’s architecture, data model, and integration patterns to engineering and product teams; deliver tailored technical presentations and deep-dive demos for key stakeholders.
• Design, plan, and execute large-scale migrations, custom configurations, and API integrations; troubleshoot proactively to ensure seamless onboarding.
• Build and maintain realistic demo instances that mirror enterprise workflows, scale tests, and feature toggles—enabling sales reps to showcase Linear’s capabilities in context.
• Collaborate with Sales Enablement to develop technical training materials, run “train-the-trainer” sessions for new hires, and curate a library of exemplar solution playbooks.
• Act as the go-to technical resource for high-priority accounts; work alongside Customer Success to resolve post-sale technical issues and drive adoption.

What We’re Looking For

• 3+ years in a Solutions Engineering, Pre-Sales, or similar role at a high-growth SaaS company, with experience supporting enterprise-scale deals.
• Strong hands-on experience with OAuth2 and GraphQL, data migrations, and product integrations.
• Excellent communication skills—able to present complex technical concepts clearly to both engineers and executives.
• Experience with Github and git; Linear and/or Jira strongly preferred.
• Proven ability to build realistic, scalable demo environments and troubleshoot production issues.
• CS degree or engineering background strongly preferred.
• Collaborative mindset with experience partnering across Sales, Product, and Customer Success teams.
• Comfort with SQL and scripting (e.g., Python or JavaScript).

What we offer

• Interesting and challenging work—defining Linear’s European GTM strategy from the ground up.
• Work-life balance.
• Competitive salary and equity; employee-friendly equity terms (early exercise, extended exercise).
• Paid lunch and coffee during workdays.
• Fully remote, with paid co-working space/desk support in London or nearby.
• Health, dental, and vision insurance tailored per country requirements.
• 5 weeks of paid vacation.
• 4 months of paid parental leave (or more depending on local jurisdiction).
• Regular team events and offsites.

Learn how we think and work:

• A story about our mission: Read Me
• A video series: Conversations on Quality
• How we work: Designing remote work at Linear
• Read about our recent Series C Fundraise and Giving our team liquidity
• Building our teams: Why and how we do work trials at Linear
• Our CEO and co-founder, Karri at 20VC: How to Grow Capital Efficiently in a World of BS Growth