Specialist Finance OTC with Portuguese

Within the Order-to-Cash Finance department, this role focuses on ensuring customer satisfaction and driving business forward. The accounts receivable department manages customer accounts efficiently and ensures timely payments. The specialist will strengthen client relationships, monitor and collect accounts receivables, process outgoing payments, cooperate with collection agencies, conduct risk assessments, and partner with other teams to find solutions.

Must Have

• Strengthen and grow relationships with clients by communicating regarding accounts operational issues.
• Monitor and collect accounts receivables in local language over the phone, email, and customer portals.
• Maintain accounts receivable records to ensure aged items are within tolerances.
• Process Outgoing Payments runs in accordance with internal guidelines.
• Co-operate with third party collection agencies and legal departments on debtors.
• Conduct risk assessments, regular reporting and credit limits for customers.
• Decide on release of credit blocked orders.
• Business Partner with Customer Services, Incoming payments team and Sales teams.
• Fluent in Portuguese and advanced knowledge of English.
• Position requires relocation to Slovakia.

Good to Have

• Economical background.
• Knowledge of MS Excel, PowerBI, Power Query and Macros.
• Previous experience with SAP working.

Perks & Benefits

• Flexible work scheme with flexible hours, hybrid work model and up to 30 days per year for remote work abroad
• Diverse national and international growth opportunities
• Globally applicable well-being standards, including health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• 13th salary, incentives
• Cafeteria benefit system, Multisport card
• Henkel shop and Henkel nursery school
• Extra paid days off for special events, referral and relocation bonus

About the team

Within our Order-to-Cash Finance department, we care about customer´s satisfaction to drive business forward. Our accounts receivable department is responsible for making sure customer´s accounts are managed efficiently, and payments are received in a timely fashion.

Your role

• Strengthen and grow relationships with clients by communicating with customers regarding accounts operational issues, monitor and collect accounts receivables in local language over the phone, email, and customer`s portals.
• Maintain accounts receivable records to ensure aged items are within tolerances, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared.
• Processing Outgoing Payments runs in accordance with internal guidelines.
• Co-operation with third party collection agencies and legal departments on debtors.
• Conduct risk assessments, regular reporting and credit limits for customers and decide on release of credit blocked orders.
• Business Partnering with Customer Services, Incoming payments team and Sales teams to ensure perfect synergy between the teams towards driving solutions.

Your skills

• Fluent in Portuguese and advance knowledge of English
• Economical background is an advantage
• Knowledge MS Excel, PowerBI, Power Query and Macros is an advantage
• Ability to work independently and in a fast-paced environment
• Previous experience with SAP working is an advantage
• Ability to anticipate work needs and interact professionally with customers
• Strong organizational skills and attention to detail
• Flexibility and adaptability to change
• Team player with professional attitude
• Position require relocation to Slovakia

PLEASE SEND THE CV IN ENGLISH

Benefits we offer

• Flexible work scheme with flexible hours, hybrid work model and up to 30 days per year for remote work abroad
• Diverse national and international growth opportunities
• Globally applicable well-being standards, including health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• 13th salary, incentives
• Cafeteria benefit system, Multisport card
• Henkel shop and Henkel nursery school
• Extra paid days off for special events, referral and relocation bonus